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请跟我们联 推荐一个朋友 登录 雇主 Blogs About Us
客户服务人员 (Free Accommodation and Meals)
Posting Period:
2021/12/15 - 2022/12/15
Online Gaming Company
Makati City
Negotiable
Mandarin
多语种菲律宾人
BENEFITS:
福利
• 13月工资
• 政府授权福利
• 病假
• 休假
JOB DETAILS:
Company Profile 公司简介: One of the best regional Business Process Outsourcing (BPO) service providers by offering exceptionally strategic, efficient, and secure horizontal BPO services to off-shore and near-shore ecommerce companies.

REQUIREMENTS:
• Candidates must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field.
• Fluency (written and spoken) in Mandarin. (At least 45-70 WPM)
• Excellent Verbal and Communication Skills
• Willing to work in rotational / shift schedule
• Fresh graduates/Entry level applicants are encouraged to apply

资格
• 精通普通话与英语(会话,阅读和书写)
• 开放于高中或大学级别
• 开放于应届毕业生
• 无需经验

RESPONSIBILITIES:
• Ensures that basic CS functions are performed
• Serves as a liaison between the customer and various departments
• Actively engage with customers by attending efficiently to their inquiries and concerns via Chat/ Email / Phone
• Resolve customer complaints effectively through careful analysis of situations and determination of the required resources for win-win resolutions.

责任
• 负责处理客户查询或请求的来电,电邮和聊天。
• 通过官方票务系统记录来查询及更新客户互动时间数据。
• 提供及时的解决方案来处理客户的查询及投诉,以达到超预期之客户满意度。
• 与其他部门协调以解决客户问题。

RECRUITMENT PROCESS:

• Initial Interview
• Language Assessment
• Final Interview
• Job Offer

招聘过程
• 初次面试
• 语言评估
• 最后面试
• 成功聘请

APPLY NOW!
For interested applicants you may send your resume to jknetworksourcing@gmail.com

For more inquiries, you may contact us through:
Contact No: 09176381943 | 245 2829
Skype: live: mandarinjobs
Wechat: jknetworkofficial
Contact Person: Ms. YERIN
Want to know the right job for you?
Talk to us on our FREE Bilingual Career Consultation.
https://goo.gl/o256BU

Don’t forget to refer your friends!
We give referral bonus for every successful hire.
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