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Japanese Technical Manager (Earn Up to Php 100,000)
Posting Period:
2022/03/22 - 2023/03/22
BPO Company/Telecommunications Company
Mandaluyong City
Up to Php 100,000
Japanese
Multilingual Filipino
BENEFITS:
* TEMPORARY WORK FROM HOME

• Company stocks
• Annual merit increase based on performance
• 15% night shift differential pay
• Paid Leave with Cash Conversion
• HMO with free dependents
• Retirement Plan
• Life Insurance
• While on work from home setup: Internet and meal allowance are provided
• Employee Assistance Program for mental and social well-being
• Government-mandated Benefits (SSS, PhilHealth, Pag-IBIG, 13th month pay, Solo • parent leave, Special leave for women)
JOB DETAILS:
Company Profile:

One of the biggest IT software website around the world and they establish last 2003 and now they are the leading company that provides a website to their clients and customers


Position: Japanese Technical Manager
Industry: IT Company
Location: Mandaluyong
Salary: Php 100,000
Work Schedule: Night Shift (US Time)
Work Set-up: Temporary Work From Home

Requirements:

• JLPT N1 – N3 Passer / Level
• With 3 – 5 years experience in Project Management roles.
• 3 years in a software support role
• Solid technical knowledge of networking theories and protocols such as TCP/IP, SIP, FTP/SFTP, OSI Model.
• Experience in contact center objectives, methodologies, tools & operations, contact center reporting and KPIs.
• Experience in technical writing and documentation
• Willing to travel to client sites as required; able to work outside standard business hours.

Responsibilities:

• Provide excellent account management, project management and technical
• clients who have enrolled in TSM & TAM Services
• Articulate the value of services, products and concepts through presentations, demonstrations and open discussion with clients.
• Understanding of quality monitoring tools and workforce management software such as NICE/IEX, Authority Software etc.
• Understanding of CRMs such as Salesforce, NetSuite, Leads 360 (Velocify), Oracle Service Cloud (RightNow), etc.
• Understanding of WFM/WFO Solutions such as Verint, CSI, Calabrio, NICE, etc. - Knowledge of network troubleshooting tools such as Wireshark or Path view.

Interview Process:

• Paper screening
• HR Initial Interview
• Panel Interview
• Final Interview


CONTACT US ANYTIME, OUR FRIENDLY RECRUITERS WILL ASSIST YOU . . .


GLOBE: 09176381854
Skype: live:jknetworkjobs
Look for: Ms. Michi

You can also reach us out through:

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https://www.facebook.com/jknetwork.japanese/

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