Vietnamese Seller Approval Specialist (Work From Home)
2022/05/13 - 2023/05/13
• Visa processing
• Commuter Benefit
• HMO (Day 1)
• Sick Leave -15 days
• Vacation Leave- 15 days
• Government Mandated Benefits
• Internal Mobility
• Performance bonus
Company Profile: One of the largest electronic and cloud service providers employing over 200, 000 people in the US and over 560, 000 in different parts of the world. They showcase diversity of backgrounds enabling them to create peculiar ideas.
• Can speak, read and write Vietnamese language
• Currently residing in the Philippines
• Good English communication skills
• Experience in shared services, BPO and customer service is preferred
• Can start as soon as possible
• Responsible in answering phone calls, email and chat from the sellers, retailers and internal customers
• Clear and effective communication to all the customers, sellers and retailers
• Responsible in demonstrating the process and procedures , policies to the sellers
• Ensures the compliance of all the sellers and retailers based on the performance matrix
• Identifies Seller and Associate success barriers, provides solutions, and drives change through business improvement initiatives.
• Contributes to a positive team environment and proactively aids other team members with difficult cases as needed.
• Initial interview
• Language Assessment (Video Call) written and spoken
• Final Interview
• Job Offer
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