JOB DETAILS:
Client Details: This is one of the biggest and most well-known contact center in the Philippines. This company specializes in providing IT, Consulting, and Operations support.

Position: German Technical Support Associate
Industry: BPO/IT Company
Location: Taguig, Mandaluyong and Quezon City
Salary: Negotiable
Schedule: Shifting
Work Setup: Onsite

Requirements:
• Preferably Bachelor Degree holder of any course
• Fluent in both German and English
• At least 1 year experience in Customer Service or Technical Support
• Amenable to work in shifting schedule
• Willing to work in any of the following: Taguig, Mandaluyong and Quezon City

Responsibilities:
• Identifying hardware and software solutions
• Troubleshooting technical issues
• Resolving network issues
• Installing and configuring hardware and software
• Providing timely and accurate customer feedback
• Testing and evaluating new technologies
• Providing support in the form of procedural documentation

Recruitment Process:
• Resume screening
• HR interview
• Online Assessment
• Project Manager’s Interview
• Final Interview
• Job Offer

HOW TO APPLY:

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