German Speaking Customer Support (Non-Voice Account)
2022/11/18 - 2023/11/18
* TEMPORARY WORK FROM HOME
• 13th Month Pay
• 2 weeks paid Holiday Leave
• 1 week paid sick leave
Company Profile: This is the leading provider of quality and excellent management solution around the globe, with their growing demands they are recognized as the top provider of innovative and efficient services to over 115 countries worldwide.
Position: German Speaking Customer Support (Non- Voice Account)
Industry: Lifestyle Management Company
Location: Makati City
Schedule: Shifting with 2 days off per week
Work Setup: Temporary Work from Home setup until further notice.
• Open for Native German National with permanent residency in the Philippines
• Bachelors Degree Holder
• Customer Service background in a BPO Company is a big plus
• Experience working in event or Travel Agency is an advantage
• Amenable to work in shifting schedule.
• Serve as the main point of contact for German speaking clients
• Attend to client’s preferences and assist them through ticket bookings, venue reservations and organizing events
• Collect feedback by talking to VIP players and escalate it to responsible team
• Answer VIP queries and ensure a fast and for the VIPs satisfactory solution
Recruitment Process: (1 Day Hiring Process)
• Initial Interview
• Language assessment
• Type Writing Exam (In English and Foreign language)
• Final Interview with Hiring Manager – English
• Job offer
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