Hindi Medical Complaints Associate (BGC, Taguig)

JOB DETAILS:
Company Profile: A science-based company focuses on innovative healthcare solutions and products in areas of nutrition, diagnostics, medical devices and branded generic pharmaceuticals. This company have operations in 150 countries with more than 90,000 of employees across the world.

Requirements:
•Proficient in speaking, reading and writing Hindi
•Very good English communication skills
•Preferably Bachelor Degree Holder
•Preferably with diploma in Biomedical Equipment Services, Medical Transcription, Healthcare Services, Nursing, Medical Engineering discipline
•Willing to work in shifting schedule
•2-3 years experience in the same field is required
•Can start ASAP

Responsibilities:
•Responsible in complaint investigation and reporting
•Manages communication and follow-up of critical complaints.
•Receive inbound Customer calls and email communications and address in a professional and friendly manner.
•Ensure all inquiries and complaints are actioned as per procedures.
•Filing of all medical events and reportable malfunctions within the required timeframe.
•Perform other duties as assigned.

Recruitment Process:
•Resume Screening
•Phone Interview
•Language Exam
•Client Interview
•Final interview
•Job Offer

HOW TO APPLY:
Please send your resume to: jkrecruit@jp-network-e.com

Mobile: +639176382065
Sun/Smart +639426682269
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WhatsApp: +639176382065
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Look for: Jessa

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