Mandarin Team Leader - Healthcare (Php100,000)

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Mandarin Team Leader - Healthcare (Php100,000)
Posting Period:
2020/09/24 - 2021/09/24
BPO Company
Taguig City
Php100,000 - Php110,000
Multilingual Filipino
• Learning and Development Opportunities
• Career Advancement Opportunities
• Healthcare Benefits
• Group Life Insurance
• Tenure Based Benefits
• Profit-Sharing
• Annual Performance Appraisal
• Retirement Benefits
Company Profile: One of the fast growing Contact Center headquartered in New York City and has a strong team in the U.S. A, El Salvador, Colombia, Amsterdam, Hungary and Philippines. They provide quality of service in the field of IT, Translation, Technical, Engineering, Customer Service and many more.

• At least 1 year Supervisory experience
• With experience in healthcare account is advantage
• Strong working knowledge of PC Based Internet and software applications
• Ability to maintain highly confidential information
• Skill in focusing on desired results, determining what is important and urgent, clarifying next steps, and delegating effectively to meet deadlines and achieve desired results

Job Responsibilities:
• Manage a team of agents to achieve or exceed goals and key performance indicators by periodic coaching and mentoring.
• Ensure that agents are informed and trained on product and system updates necessary to perform their tasks effectively
• Perform floor support duties as a subject matter expert on policy and • procedural items and handle escalated calls when needed

Recruitment process:
• HR Interview (Virtual)
• Recording
• Online Exam
• Language Proficiency Test
• Final Interview (Virtual)
• Client Recording Review


Please send your resume to:

Contact Number: Globe: 09176381869
Skype: live:mandarinjobs
Whatsapp: +63 936 973 4186
WeChat: Jknetworkofficial
Facebook Page:
Company Website:
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Other Mandarin Openings:

Position 1: Mandarin HR Helpdesk
Location: Sta Rosa, Laguna
Industry: BPO Company
Salary: P 65,000 - P 75,000
Schedule: Dayshift Schedule

Position 2: Mandarin Fraud Support Analyst
Location: Taguig City
Industry: Shared Services
Salary: Negotiable
Schedule: Dayshift

Position 3: Mandarin Service Desk Engineer
Industry: IT/BPO Company
Salary: Negotiable
Schedule: Shifting


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