Cantonese Client Services Officer (Temporary Work From Home - Laptop Provided)

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Cantonese Client Services Officer (Temporary Work From Home - Laptop Provided)
Posting Period:
2020/11/17 - 2021/11/17
Financial Company
Makati City
Php 85,000 - Php 100,000
Cantonese, English, Mandarin
Multilingual Filipino
BENEFITS:
• DAYSHIFT SCHEDULE
• 13th Month Pay
• HM0
• Leave Credits
• Government Mandated Benefits
• Can Provide Laptop
JOB DETAILS:
Company Profile: This company is one of the largest Banks in Australia. An international banking company that serves more than 5 million customers around the world.

Requirements:
• Proficient in Cantonese and English Language
• Preferably Bachelor’s Degree in any field
• Preferably has 2 to 5 years work experience in any field
• Financial or Banking work experiences are a plus.

Responsibilities:
• Responsible for supporting peers to provide high quality customer service.
• Handling client calls and emails, responding in a timely manner.
• Support achievement of overall business objective of revenue growth through revenue retention/term deposits, consistently high service delivery, and increase clients' usage of self-serve solutions.
• Responsible for maintaining quality and compliance with the management & regulatory requirements.
• Able to work independently and take ownership of issues, including accurate and proper records management and tactful resolutions of queries and escalations from clients.

Recruitment Process:
• Initial interview
• HR Interview
• Language Assessment
• Client Interview
• Job Offer

HOW TO APPLY:

Please send your resume to: mandarinjobs@jp-network-e.com | mandarincareers@gmail.com

Contact Number: Globe: 09178139678
Skype: live:mandarinjobs
Whatsapp: +63 936 973 4186
WeChat: Jknetworkofficial
Facebook Page: https://www.facebook.com/J-K-Cantonese-Jobs-114519719931780/
Company Website: https://jknetwork-jobs.com/
Look for Ms. Alena

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