Spanish Technical Support Representative - PHP 80,000
2020/08/24 - 2021/08/24
English, Filipino, Spanish
• Miscellaneous Allowance
• Free Training
• Performance Incentives
• Transportation Allowance
• Perks and Events
• Sick Leaves
• Vacation Leaves
Company Profile: This is an American outsourcing company that provides Information management, customer service management to its clients. The company also handles communications, technology, retail, financial services, government markets, healthcare, tourism, media and communications and automotive industries.
• Open for Filipino who is fluent in Spanish language
• Proficient in speaking, reading and writing Spanish
• Excellent communication English skills
• Customer Service and Technical Support experience is an advantage
• BPO experience is an advantage
• Open for Shifting
• Responsible in taking phone call from Spanish in-store representative
• Gather information for reported technical issues and concern
• Follow step by step troubleshooting process to resolve issues
• Record information for further investigation of level 2 IT Support
• Manage hardware and software tickets
• Resume Screening
• Online Assessments (Mock call assessment, Behavioral Exam, Technical Assessment)
• HR/ Panel Interview
• Hiring Manager's Interview
• Language assessment
• Job Offer
HOW TO APPLY:
Please send your resume to: firstname.lastname@example.org
Look for: Ms. Yam
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