Subject Matter Expert(Team Leader position)
2020/08/05 - 2021/08/05
Php 27,000 - Php 32,000
• Government mandated benefits
• Leave credits
• Relocation assistance
This company delivers virtual assistant solutions, technical support and customer service worldwide.
• Amenable to work in Shifting schedule
• Experience working in a BPO company
• At least 1 year of experience as a Team Lead
• Can accept candidates who has an experience as a Subject Matter Expert
• Handled Contact Center, back office support, inbound/outbound voice or non-voice account, chat support, email support
• Make sure correct procedures are followed and routinely give directions to their staff on what to do and how to improve.
• Offer advice or authorize a special adjustment.
• Encourage their charges to take their positions seriously and work hard to build a loyal customer base.
• Monitor how both groups and individual employees are performing. Think of ways to increase productivity and customer satisfaction.
• Good leaders know that those “in the trenches” often have interesting ideas and perspectives. Customer Service Team Leaders ask their staff for input on how to increase productivity and better serve clients.
• Scheduling, new initiatives and reward programs.
• Internal English Language Test
• Interview with higher management
• background Check
• Final Interview
CONTACT US ANYTIME, OUR FRIENDLY RECRUITERS WILL ASSIST YOU . . .
Our Email: email@example.com / firstname.lastname@example.org
GLOBE: 0917-638-1480 | SMART/SUN: 09293159901
LANDLINE: (02) 8245- 2829
You can also reach us out through:
VISIT OUR WEBSITE FOR MORE JOB OPENINGS:
Other jobs available:
Position 1: Accounting Supervisor
Industry: Manufacturing Company
Salary: Php 30,000 - Php 40,000
Work Schedule: Day shift
Position 2: Local Recruitment Coordinator(Managerial mexperience)
Location: Iloilo City or Davao City
Salary: Php 25,000 gross
Work Schedule: Shifting | Mondays-Fridays
Position 3: Product Manager with Familiarity in Alchemy Product User Interface
Industry: Shared Service Company
Location: Quezon City
Salary: Highly Negotiable
Work Schedule: Night Shift
APPLY FOR THIS JOB
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