French Customer Support Specialist (Nightshift & 2 days off per week)

JOB DETAILS:
Client Info: This company is a BPO industry who has been incorporated 2005 here in the Philippines. They provide valuable solutions to small and medium businesses across the globe.

Requirements:
• Open for Foreign national who has Resident Visa in the Philippines
• Proficient in both French and English language
• Preferably with 3 years experience in BPO
• Experience working with email, chat & voice support is a big advantage
• Amenable to work on a night-shift schedule
• Open for graduate or undergraduate

Responsibilities:
• Perform customer support via phone, chat and email both in English and French language
• Answer and resolve consumer complaints
• Take initiative to recommend and implement quality process improvements based on identified trends or others gaps in knowledge
• Assisting the customers during hours of operation
• Address and helping Client's application issues

Recruitment Process: (Remote Interview)
• Resume Screening
• Initial Interview
• Language assessment (Both written and verbal)
• Ops Interview
• Client Interview
• Job Offer

HOW TO APPLY:

Please send your resume to: euro.openings@gmail.com
Mobile: (+ 63) 917-638-1962
Sun/Smart: 09426682269
Skype: jkrecruit
Look for: Ms. Yam

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