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Mandarin Customer Order Fulfillment (Shared Services)
Posting Period:
2022/08/05 - 2023/08/05
Shared Services
Makati City
English, Mandarin
Multilingual Filipino
•Sick Leave
•Vacation Leave
•Profit share
•Retirement Fund
•Government Mandated Benefits
Company Profile:
One of the multinational manufacturing companies that produce cleaning supplies and other chemical consumables.

Position: Mandarin Customer Order Fulfillment
Salary: Php 69,000-Php 70,000
Industry: Shared Services
Schedule: Dayshift Schedule
Location: Makati City
Work Set-up: Work Onsite

• Proactive order management and anticipating and solving issues relating to customer orders via email and calls
• Liaise with customers to coordinate delivery dates based on stock availability / prioritize destinations (during reception windows)
• Management of customer inquiry resolution through the development and implementation of action plans to eliminate the source problem
• Identifies and implements process improvements and identifies efficiencies and best practices
• Conducts trade visits with sales representatives if required and visits local country as representative of SSC as necessary
• Collaborates with the E-commerce department to solve systems issues
• Develops and maintains customer service performance reporting systems to assist the local country inefficient management of its business

• Can speak, read and write in Mandarin and English.
• Bachelor’s Degree graduate.
• System: SAP and Excel (Basic to Intermediate) preferably
• Able to multitask and work under pressure with strong attention to details
• Able to work on his own initiative and prioritize tasks
• Values operating in a collaborative and cooperative environment.
• Demonstrates flexibility and adaptability to changes

Recruitment Process:
• Paper Screening
• Initial Interview with the HR
• 2-Competency-based interview
• Hiring Manager and Language Assessment
• Job Offer

For interested applicants, you may send your resume to or

For more inquiries, you may contact us through:
Contact No: 09173163761 | 245 2829
Skype: live:mandarinjobs
Please look for MS. RAIN

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Check out below for other openings:

Position 1: Mandarin Account-Health Support (Shared Services)
Location: Pasay City
Industry: Shared Services
Salary: Php 80,000- Php 100,000
Schedule: Dayshift and Midshift Schedule

Position 2: Mandarin Customer Order Specialist (Healthcare Company)
Location: BGC, Taguig City
Industry: Healthcare Company
Salary: Php 70,000
Schedule: Dayshift schedule

Position 3: Mandarin Service Desk (Global Contact Center)
Location: Taguig City, Quezon City, Mandaluyong (Depends on the company)
Industry: Global Contact Center
Salary: Negotiable
Schedule: Dayshift schedule but must be open to a shifting schedule


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