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Spanish Technical Support Tier 1 (Earn up to PHP 85,000 gross)
Posting Period:
2023/01/24 - 2024/01/24
BPO Company
Quezon City
PHP 85,000 gross
English, Spanish
Foreigner
BENEFITS:
• Monthly incentives ( based on your KPI and attendance)
• 13th month (annual)
• Can get all Company promos and discounts
• Leave credits
• HMO
• Annual Performance Rating
• Programs and rewards recognition
• Performance Bonus- Based on the Performance Bonus Policy
• Program Incentives- Program Specific
• Night Differential Pay
• Overtime Pay
JOB DETAILS:
Company Profile: This is an American outsourcing company that provides Information management, customer service management to its clients. Information support is not limited to business support systems. The company also handles communications, technology, retail, financial services, government markets and healthcare.

Position: Spanish Technical Support Tier 1
Industry: BPO Company
Location: Eastwood, Quezon City
Salary: PHP 85,000 gross
Schedule: Shifting
Work Set-up: Onsite

Requirements:
• Proficient in Spanish and English Language
• Foreign National who has a permanent visa in the Philippines
• At least 1 year experience in Customer Interaction in BPO Setting
• Knowledgeable in Computer application
• Computer and internet savvy - can navigate through Windows/Internet with ease.
• Experience in handling IT or Technical Support is a plus

Responsibilities:
• Providing assistance to external users of the client's technical products or services with regards to their questions or concerns
• Provide Basic Troubleshooting for customers issues in hardware, software, networking or other designated products
• Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed
• Prepare complete and accurate report on the issues received
• Perform other related task needed

Recruitment Process:
• Resume Screening
• Online Assessments
• Language Assessment
• Operations Interview
• Job Offer

HOW TO APPLY:

Register now on our website to be updated with our Bilingual Job Openings: https://jknetwork-jobs.com/register
Send your resume to: jkrecruit@jp-network-e.com

Contact us for more inquiries:
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Sun/Smart: (+63) 969-321-0130
Skype: jkrecruit
Look for: Ms. Alena

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