Japanese Technical Assistant (日本人テクニカルアシスタント)

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Japanese Technical Assistant (日本人テクニカルアシスタント)
Posting Period:
2020/02/19 - 2021/02/19
BPO Company
Mandaluyong
Negotiable
Japanese
Foreigner
BENEFITS:
• Relocation Package
• Accommodation Allowance
• Visa Processing for other nationalities
• HMO
• Leave Benefits

• 引越し費用負担
• 住宅手当
• ビザ取得手配
• HMO保険
• 各種有給
JOB DETAILS:
Company Profile:
One of the Universal BPO Company. They served many corporation such as Transportation, Technology, Healthcare, , Financial Services and many more.

会社紹介:
世界的に有名なBPOの会社です。流通、テクノロジー、ヘルスケア、金融サービス等いろいろな分野で活躍しています。

Requirements:
• Native Japanese or someone who has near Native proficiency in Japanese language
• With CISCO Certification
• Open for Currently taking Module 3 and 4 (CCNA)
• With experience in IT Technical Support

福利厚生:
• 引越し費用負担
• 住宅手当
• ビザ取得手配
• HMO保険
• 各種有給

Responsibilities:
• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults replace parts as required
• Provide support, including procedural documentation and relevant reports
• Set up new users' accounts and profiles and deal with password issues
• Respond within agreed time limits to call-outs
• Work continuously on a task until completion

募集要項:
•日本人
• 日本語が喋れる外国人の方(ネイティブレベルの能力必要)
• CISCOの資格必要
• Module 3 and 4 (CCNA)取得中の方、応募可
• ITテクニカルサポート経験者

Recruitment Process:
• Language Assessment
• Technical Interview
-Troubleshooting
-Switches
-Networking
• Final Interview

採用プロセス:
• 語学力チェック
• 面接(技術)
-トラブルシューティング
-スイッチ
-ネットワーキング
• 最終面接

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