French Service Desk Analyst (Alabang, Muntinlupa City) - J-K Network Services - Jobs in the Philippines, Job Search & Job Opportunities

JOB DETAILS:
Company Profile: This is a more than 10 years old BPO Company providing service solutions to most powerful brands in the world.

Requirements:
• Filipino who can speak, read and write French
• Foreign National who has permanent visa in the Philippines
• Good english communication skills
• 1-2 years prior Service Desk experience
• Working knowledge of Microsoft OS (Win 7 & 10)
• Working knowledge of Microsoft Office Products (Office365)
• Experience with Incident Ticketing Systems is a big plus
• Willing to start as soon as possible
• Amenable to work on site
• Must be willing to work on Shifting schedule

Responsibilities:
• Responding to IT support requests over the phone, via email and in person.
• Escalating advanced IT support cases.
• Maintaining IT documentation including network and user details.
• Documenting records of actions taken.
• Fixing hardware issues including replacing equipment and peripherals such as computers, terminals and routers.

Recruitment Process:
• Resume Screening
• Initial Interview (HR Interview)
• Hiring Manager Interview
• Final Interview
• Job Offer

HOW TO APPLY:

Please send your resume to: jkrecruit@jp-network-e.com | iapplyjk@gmail.com
Mobile: (+ 63) 9176381992
Sun/Smart: 09426682269
Skype: jkrecruit
Look for: Ms. Alena

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