German Customer Support Specialist (Jewelry and Watches Manufacturing Company)
2022/06/28 - 2023/06/28
Lapu - Lapu City, Cebu
• 13 Month Pay
• Vacation Leaves
• Sick Leave
• Government Mandated Benefits (SSS, Philhealth,Pag-ibig)
• 1-time relocation assistance
Company Profile: This is an American manufacturing company that offers quality products of jewelry and watches.
Position: German Customer Support Specialist
Location: Lapu-Lapu Cebu City
Industry: Jewelry Manufacturing Company
Salary: PHP 50,000 - PHP 60,000 gross (Still Negotiable)
Work Set-up: Work Onsite
• Open for native German speakers with permanent visa
• Good English Communication Skills
• Bachelor’s Degree Holder in any field
• Preferably with more than 2 years of work experience in the Customer Service field
• Willing to work in Lapu-Lapu City, Cebu, Philippines
• Willing to work on a shifting schedule
• Responsible for taking the phone call and demonstrating good customer service to German-speaking clients
• Assist in Tracking and distributing information of orders
• Answer and resolve consumer complaints
• Guides the consumer in Repair and Services inquiries
• Resolves payment complaints
• Resume Screening
• Initial Interview with HR (Phone Interview)
• Operation Interview
• Final Interview
• Language Assessment
• Job Offer
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