Japanese Online Shopping Customer Care (JLPT N1 - N2 Passer/Level + Work from home)
Php 85,000 - 90,000
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BPO Company
马尼拉市
Japanese
多语种-菲律宾人
Job ID: 1418
BPO Company
马尼拉市
Php 85,000 - 90,000
Japanese
多语种-菲律宾人
Job ID: 1418
福利 :
• Government Mandated Benefits (SSS, Pag-Ibig, Philhealth)
• Work from home
• Allowances
职位详情 :
Client Info: A contact center providing multilingual customer service to clients located in China and USA. This BPO has been servicing several numbers of clients including THE ICONIC BRAND for street wear. The company is supporting the fans and customers of this leading luxury street wear brand. Known to be expensive and luxurious, many of its buyers are coming from different countries.


Position: Japanese Online Shopping Customer Care CSR (clothing line) / 3 months project - based (Full time employment)
Industry: BPO Company
Location: Manila
Salary: Up to Php 86,000 all in
Work Schedule: Rotational Schedule (6 AM, 11 AM, 3 PM, 9 PM)
Work Set-up: Temporary work from home (Flexible incase they informed RTO)


Requirements:
• Japanese Level 1 or 2
• Native Japanese preferably with 13A visa
• Excellent English communication skills
• Preferably with stable internet connection at home
• Skilled using Microsoft Office (Excel, Word and PowerPoint) or G Suite (Sheets, Docs and Slides)

Responsibilities:
• Handle English and Japanese phone calls, chats and emails from customers of luxury clothing brand
• Attend to inquiries about payment modes via online shopping
• Understand the customer’s situation and provide the best possible resolution
• Skilled using Microsoft Office (Excel, Word and PowerPoint) or G Suite (Sheets, Docs and Slides)


Recruitment Process:
• Initial Screening - Recruitment team (English)
• Native Language Interview (Japanese Interview)
• Ops discussion
• Assessments
• Role and Cultural Fitment - Operations team

求人に興味がございましたら、 jkhr.recruit@gmail.com まで英語履歴書をご送付ください。
For interested applicants you may send your resume to jkhr.recruit@gmail.com

Contact us through (連絡先):

Contact numbers (携帯番号):
Globe:
Sun: 0932-461-0812
Landline: (02) 8245 2829

Social Media Accounts:
FB Messenger:
Skype:
Line:
Viber: (+ 63) 9369734028
宛先Kindly look for: Michi

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