Company Profile: This is a contact center from Southeast Asia and have different nationalities working for them,. This BPO company operates five days a week to provide good customer service and consultancy services to worldwide clients.

Position: Mandarin Customer Service Officer
Location: Makati City (Office based)
Schedule: Shifting Schedule with 2 days off per week
Industry: BPO/Online Gaming
Salary: Php 90,000 - Php 120,000


REQUIREMENTS:
✅ Candidate must possess at least a Vocational Diploma / Short Course Certificate,
✅ Proficient in Mandarin and English
✅ Experience in Customer Service is an advantage but not required
✅ Fresh graduates/ Entry level applicants are encouraged to apply.

RESPONSIBILITIES:
✅ Ensures that basic CS functions are performed
✅ Serves as a liaison between the customer and various departments
✅ Actively engage with customers by attending efficiently to their inquiries and concerns via Live Chat/ Email / Phone
✅ Resolve customer complaints effectively through careful analysis of situations and determination of the required resources for win-win resolutions.

Recruitment Process
✅ HR Interview/ Exam
✅ Hiring Department Interview
✅ Head of Operations Interview
✅ Job Offer
✅ Onboarding

APPLY NOW!

For interested applicants, you may send their resumes to jkmandarinjobs@gmail.com or mandarinjobs@jp-network-e.com

For more inquiries, you may contact us through:
Contact No: 09178139678
Skype: live: mandarinjobs
Please look for Ms. Zari