German Service Desk Specialist (Internal Promotion)
Php 85,000 Php 95,000 gross
BPO Company
奎松市
German
多语种-菲律宾人
Job ID: 180
BPO Company
奎松市
Php 85,000 Php 95,000 gross
German
多语种-菲律宾人
Job ID: 180
福利 :
✅ HMO
✅ Allowances
✅ 13th month pay
✅ Sick leave
✅ Vacation leave
✅ Government Mandated Benefits
✅ Internal Promotion
✅ Working visa will be processed by the company
职位详情 :
Company Profile: One of the Biggest Bpo Service companies established in India. They provide Technology services in over more than 90 countries. The company also has more than 200,000 employees all over the country.

Position: German Service Desk Specialist
Industry: BPO Company
Location: Quezon City
Salary: Up to PHP 95,000 gross
Schedule: Shifting
Work set up: Onsite

Requirements:
❍ Open for both Native and Non- Native German Speakers
❍ Fluent in German and English language
❍ At least 2nd year in College
❍ Preferably with background in Technical support or IT Service desk is an advantage
❍ Knowledge of PC/Laptop/Mobile Devices/Printer hardware components, network troubleshooting and remote assistance tools
❍ Amenable to work onsite and work from home setup

Responsibilities:
❍ Responding to IT support requests over the phone, via email and in person.
❍ Downloading, installing and configuring software to meet user requirements.
❍ Ensuring correct use of applications, networks and equipment.
❍ Testing and updating existing software.
❍ Escalating advanced IT support cases.
❍ Maintaining IT documentation including network and user details.
❍ Documenting records of actions taken.

Recruitment Process:
❍ Resume Screening
❍ HR interview
❍ Online Exam
❍ Hiring Manager’s Interview
❍ Client Interview
❍ Job Offer

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