Company Profile: This is a contact center from Southeast Asia and have different nationalities working for them,. This BPO company operates five days a week to provide good customer service and consultancy services to worldwide clients.

Position: Mandarin Payment & Account Services - Deposit
Location: Makati City
Work Set up: Onsite
Industry: Online Gaming
Salary: PHP 80,000 - PHP 90,000
Schedule: Dayshift Mon-Fri

Requirements:
✅ Candidate must possess at least a Vocational Diploma / Short Course Certificate,
✅ Bachelors/College Degree, any field.
✅ Fluency (written and spoken) in Mandarin and English.
✅ Excellent Verbal and Communication Skills
✅ Willing to work in rotational / shift schedule

Responsibilities:
✅ Monitor, process and approve customers’ cash flow transactions in time and in accordance to the policy and procedures.
✅ Collaborating with Customer Service Team in order to support quality customer service and resolution of issues in timely manner.
✅ Assess financial risk while maintaining appropriate level of cash flow required to support business operation.
✅ Monitor and control business account balances.
Identify and escalate any fraudulent transactions to risk team and superiors

Recruitment Process
✅ HR Interview/ Exam
✅ Hiring Department Interview
✅ Head of Operations Interview
✅ Job Offer
✅ Onboarding

APPLY NOW!

For interested applicants, you may send your resume to mandarinjobs@jp-network-e.com

For more inquiries, you may contact us through:
Email: mandarinjobs@jp-network-e.com
Contact No: 09173163761 | 245 2829
Skype: live:.cid.78079fcb3e0ee0d9
Viber: +639176381869
Please look for: Ms. Kisha