Mandarin Technical Support - Medical Devices (Up to P 130,000)
Php 100,000 - Php 130,000 gross
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Pharmaceutical
达义市
Mandarin
多语种-菲律宾人
Job ID: 3242
Pharmaceutical
达义市
Php 100,000 - Php 130,000 gross
Mandarin
多语种-菲律宾人
Job ID: 3242
福利 :
✔️ Sick Leave
✔️ Vacation Leave
✔️ HMO
✔️ Life Insurance
✔️ Dental Insurance
✔️ Fitness Events
✔️ Seminars and online resources about health related topic
✔️ Retirement Plans
✔️ Recreation and Sports Activities
✔️ 13th Month Pay
✔️ Government Mandated Benefits
✔️ Other benefits will be discussed during the job offer
职位详情 :
Company Profile: One of the Biggest Medical Management companies in the Philippines that provides good quality medical instruments, nutriment and branded generic medicament.

Position: Mandarin Technical Support Associate
Industry: Pharmaceutical
Location: BGC, Taguig City
Salary: Php 100,000 - Php 130,000 gross
Schedule: Dayshift (Weekends Off)
Work Setup: Onsite

Requirements:
✔️ Preferably Filipino who can speak, read, and write Mandarin and English
✔️ Bachelor’s Degree Graduate in Science, Technology, Engineering and Mathematics
✔️ At least 3 years of experience in Technical Support in any medical related field
✔️ Computer Literate; proficient in MS Word, PowerPoint, Excel and Outlook
✔️ Willing to work onsite

Responsibilities:
✔️ Assist customer in their inquiry regarding medical devices
✔️ Provide first level support in troubleshooting customer concern across the designated product range by analyzing customer problems and asking the appropriate questions to support resolution.
✔️ Documenting concern and inquiries using the appropriate guidelines and procedures to ensure completeness and accuracy of the records.
✔️ Communication of concern investigation conclusions to customers through written reports and phone conversations.

Recruitment Process: (All Interviews will be conducted online)
✔️ Resume Screening
✔️ Online Application
✔️ Language Assessment via one-way video interview – there are embedded questions during the video interview wherein answers/responses will be recorded
✔️ Virtual Interview with Talent Acquisition
✔️ Onsite Technical Exam and Interview with Hiring Manager

Job offer

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