Company Profile: The biggest and the World’s Most popular marketplace for authentic products such as electronics, household, books, video games, and even software. They are currently one of the most used online platforms around the world.

Position: Mandarin Operations Manager (PHP 120,000 - PHP 150,000 gross + Dayshift/Midshift)
Location: Pasay City
Salary: Php 120,000 - Php 150,000
Industry: Shared Services Company/Biggest Online Marketplace
Schedule: Dayshift and midshift (2 days off)
Work Setup: Work On-site

Responsibilities:
✔️ Manage the day-to-day operation including resource planning and implementing effective strategies and operations.
✔️ Act as a subject matter and main contact person to stakeholders to ensure that the process and policy strategies will be executed effectively.
✔️ Manage workforce; attendance, performance, and behavior and resolve any challenges in performance.
✔️ Manages multiple high-visibility and complex cross-functional projects, resolving conflicts and assessing the impact of strategic initiatives.
✔️ Leads from medium to large complex, cross-functional strategic projects and opportunities
✔️ Evaluate quality controls, monitoring program KPIs
✔️ Drive improvements and identify key investment areas for the workforce and prioritize based on the business needs

Requirements:
✔️ Proficient in Mandarin and English language
✔️ Bachelor's Degree in any course.
✔️ At least 2-5 years of relevant working experience in a call center/telemarketing environment, customer service, investigations, project management, etc.
✔️ Experience in leading a team in a call center environment would be an added advantage.
✔️ 3-5 years of managerial experience in any corporate field.

Recruitment Process: (ALL ARE DONE THRU ONLINE)
✔️ Application Upload
✔️ Completion of Application Form
✔️ Work-simulation Assessment
✔️ Chinese Language Interview (45mins) + Hiring Branch Chinese Assessment
✔️ Final Interview (45mins)
✔️ Job Offer

HOW TO APPLY:
Register now on our website to be updated with our Bilingual Job Openings: 🌐 https://jknetwork-jobs.com/register
Send your resume to: 📧 jkrecruit@jp-network-e.com

Contact us for more inquiries:
📲 Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
📲 Sun/Smart: (+63) 969-321-0130
💻 Skype: jkrecruit
Look for: Ms. Miles

Visit our Facebook Account for more job openings and updates!
Facebook and Messenger: Alena Ulpindo
https://www.facebook.com/profile.php?id=61554191583176

Facebook Page: Italian Job Openings in the Philippines - https://www.facebook.com/profile.php?id=61554344498852

Facebook Page: J-K Network European and Latin American Job Openings PH - https://www.facebook.com/profile.php?id=100089667621086

Linkedin: https://www.linkedin.com/in/european-and-latin-american-openings-180181162/

Tiktok: https://www.tiktok.com/@genrou_2021

Youtube: https://www.youtube.com/@lifeasabilingualinthephili8062

Don’t forget to refer to your friends!

We give a referral bonus for every successful hire.
https://jknetwork-jobs.com/register?mode=referer_form

Want to know the right job for you? Talk to us.

Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!