COMPANY PROFILE: This is a World BPO Company in Asia/Pacific. In addition to providing BPO services such as contact center and back-office operations for the Philippines market, and operation services for smartphone websites and applications.

Position: Mandarin Account Operations Manager
Location: Should be open to report in Quezon City or Ortigas
Schedule: Shifting Schedule
Industry: BPO Company
Salary: Php 125,000
Work Arrangement: Work Onsite

Requirements:
• Fluent in Mandarin and English
• Bachelors Degree of any courses.
• With 3 – 4 years’ experience in Managerial Background
• With related background in Account Operation Manager is a big advantage
• Can start as soon as possible
• Open to work onsite and rotational schedule
• Has a related experience in BPO/Contact center is a plus

Responsibilities:
• Documents services provided and specialized procedures as appropriate in managing daily activity
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Conduct budget reviews and report cost plans to upper management
• Partner with cross-functional teams to improve proprietary tools and systems

Recruitment Process;
• Paper Screening
• Initial Screening and interview: JK
• Online Assessment (Logical Exam)
• PPT: Business review type.
• Initial Interview with the HR
• Excel Exam with HR
• Final Interview
• Job Offer

HOW TO APPLY:

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Contact us for more inquiries:
📲 (+63) 917-638-1962
Look for: Ms. Hera

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