Company Profile: The biggest and the World’s Most popular marketplace for authentic products such as electronics, household, books, video games, and even software. They are currently one of the most used online platforms around the world.

Position: Mandarin Online Seller Support
Location: Pasay City
Salary: Php 110,000 + Php 3,250 Transportation Reimbursement per Month
Industry: Shared Services Company/Biggest Online Marketplace
Schedule: Dayshift and Mid shift (2 days off)
Work Setup: Work On-site

Responsibilities:
◉ Provides prompt and efficient service to Sellers, including the appropriate escalation of Sellers' issues.
◉ Interact with Sellers by phone and email with objectives of coaching and helping them with account-related topics.
◉ Actively seeks solutions through logical reasoning and data interpretation
◉ Coordinate with other departments as required to resolve Seller's issues and questions.

Requirements:
◉ Proficient in Mandarin and English language
◉ Bachelor Degree in any courses; Also open for Undergraduates and High School with BPO Experience.
◉ Experience in similar BPO set-up is a big plus
◉ Experience as a Customer Service is a big advantage
◉ Knowledge of Outlook, Word, and Excel or similar desktop applications.


Recruitment Process: (ALL ARE DONE THRU ONLINE)
◉ Application Upload
◉ Completion of Application Form
◉ Work-simulation Assessment
◉ Chinese Language Interview (45mins) + Hiring Branch Chinese Assessment
◉ Final Interview (45mins)
◉ Job Offer

HOW TO APPLY:

Register now on our website to be updated with our Bilingual Job Openings: 🌐 https://jknetwork-jobs.com/register
Send your resume to: 📧 jkrecruit@jp-network-e.com

Contact us for more inquiries:
📲 Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
📲 Sun/Smart: (+63) 969-321-0130
💻 Skype: jkrecruit
Look for: Ms. Myka

Visit our Facebook Account for more job openings and updates!

Facebook and Messenger: Hera Gono
https://www.facebook.com/profile.php?id=100083931691981

Facebook Page: German Job Openings in the Philippines - https://www.facebook.com/profile.php?id=61554591539446

Facebook Page: J-K Network European and Latin American Job Openings PH - https://www.facebook.com/profile.php?id=100089667621086

Facebook Group: German Speaking Jobs in the Philippines - https://www.facebook.com/groups/GermanJobsPH

Linkedin: https://www.linkedin.com/in/european-and-latin-american-openings-180181162/

Tiktok: https://www.tiktok.com/@genrou_2021

Youtube: https://www.youtube.com/@lifeasabilingualinthephili8062

Don’t forget to refer to your friends!

We give a referral bonus for every successful hire.
https://jknetwork-jobs.com/register?mode=referer_form

Want to know the right job for you? Talk to us.

Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!