Mandarin Help Desk Assistant (Dayshift schedule)
Php 40,000 to Php 50,000
IT Company
English, Mandarin
Job ID: 4973
IT Company
Php 40,000 to Php 50,000
English, Mandarin
Job ID: 4973
福利 :
✅15 Vacation leave
✅10 Sick leave
✅Other Bonuses
✅SSS, Philhealth, Pag-Ibig
职位详情 :
Company Profile: One of the biggest Multinational Technologies corporations that provides excellent IT service.

Position: Mandarin Help Desk Assistance
Location: Cebu City
Industry: IT Company
Schedule: Dayshift Schedule
Salary: Php 40,000 to Php 50,000
Work Set-up: Work onsite

Responsibilities of the Job:
✅Manage concerns to client phone calls in both Mandarin and English for inquiries and incident reports.
✅Ensuring to keep the details of inquiries and information in the system.
✅Responsible for translating inquiries from Mandarin and English or vice versa and escalate as needed.
✅Prepare reports on weekly and monthly helpdesk performance.
✅Assess important information and nitiate process improvements regarding concerns.

Requirements of Job Application:
✅Proficient in speaking, reading, and writing in Mandarin (HSK 4-6)
✅Graduates of Bachelor of Science in Information Technology or any related field.
✅Customer Service experience is a big advantage.
✅With HSK certificate is a big plus.

Interview Process:
✅Paper Screening
✅Initial Interview with the HR
✅Interview with the Manager and Technical Interview
✅Language Assessment (Verbal and Written)
✅General Interview with Chinese Speaker (Formality )

⭐️⭐️APPLY NOW!⭐️⭐️
For interested applicants, you may send your resume to or
For more inquiries, you may contact us through:
Contact No: 09178139678
Viber: 09178139678
Skype: live:.cid.78079fcb3e0ee0d9
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