Company Profile: An IT and Service Support company providing customer care & support, technical support services, and back-end support to companies engaged in interactive online sports gaming activities. This is a licensed online gaming company


Position: Mandarin Customer Care Representative
Industry: Online Gaming
Salary: Php 55,000 - Php 100,000
Schedule: Shifting Schedule
Location: Makati City
Work Set-up: WORK ON SITE - Free Accommodation for EXPAT only

Requirements:
✅ Candidates must be Bachelor’s Degree in any field.
✅ Proficient in Mandarin and English
✅ Preferably 1-4 years of experience in doing Customer Service, including Online Support
✅ Customers via live chat will be strongly considered.
✅Proficient in MS Word, Excel, Powerpoint, and all other programming used for presentation and marketing.

Responsibilities:
✅ Handling and replying to customer inquiries through email, phone, and live clients
✅ Maintaining customer relations.
✅ Providing feedback to Supervisor/Head on customer needs/feedback
✅ Preparing and generating reports/relating customer queries
✅ Data entries of event results in the systems
✅ And all other tasks assigned by the Supervisor/Head of the Department

Recruitment Process:
✅ Resume screening
✅ Initial Interview (HR Interview) via Skype
✅ Language Assessment (Translation Exam)
✅ Hiring Manager's Interview (Skype)
✅ Job Offer

APPLY NOW!

For interested applicants, you may send their resumes to jkchinesejobs@gmail.com or mandarinjobs@jp-network-e.com

For more inquiries, you may contact us through:
Contact No: 09178139678
Skype: live:mandarinjobs
Please look for Ms. Kai