Mandarin Health Claims Support (International Health Insurance for foreigners)
Php 70,000-Php 75,000
International Health Insurance
English, Mandarin
Job ID: 6392
International Health Insurance
Php 70,000-Php 75,000
English, Mandarin
Job ID: 6392
福利 :
✅Sick Leave and Vacation Leave
✅Incentive-based allowances
✅13th Month Pay
✅Government Mandated Benefits
职位详情 :
COMPANY PROFILE: A big global healthcare insurance account in the Philippines is hiring Mandarin-speaking claims specialists. This is a very new account to help policy owners understand their benefits, advantages, list of requirements, coverage, especially the amount for sickness, and hospitalization, and how to process the claims. This is a PIONEER ACCOUNT for this contact center company.

Position: Mandarin Health Claims Support
Company Industry: International Health Insurance
Work Location: Pasay City
Work Schedule: Night Shift Schedule
Salary: Php 70,000-Php 75,000
Work Set Up: Work On-site

✅Filipino who can speak, read, and write in Mandarin (conversational level)
✅Filipino who can speak English (conversational level)
✅College Undergraduates are welcome to apply
✅With at least 3-6 months customer service experience is a plus
✅Open to work in a Night Shift Schedule, 100% work on-site

✅Answer emails and calls from insured Mandarin speaker about their policy
✅Assist Mandarin patients on how much the coverage for hospitalization
✅Assist Mandarin patients with the requirements to get the amount of the policy
✅Give Mandarin customers their policy type and its benefits
✅Explain to Mandarin patients how to claim the amount of money

✅Initial Interview
✅Operations Interview
✅Language Assessment
✅Job offer


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