Mandarin Chat Support Specialist (Salary is up to Php 100,000)
Php 80,000-Php 100,000
I-Gaming Company
马卡蒂市
English, Mandarin
多语种-菲律宾人
Job ID: 6393
I-Gaming Company
马卡蒂市
Php 80,000-Php 100,000
English, Mandarin
多语种-菲律宾人
Job ID: 6393
福利 :
✨Free Accommodation (Condominium), if the candidate will not consider free accommodation they will provide a House allowance
✨Free Meals
✨26 Vacation Leave + 10 Sick Leave and Airfare allowance
✨Free Shuttle Service (Point to point)
✨Government Mandated Benefits
职位详情 :
COMPANY PROFILE: One of the biggest IT Gaming/BPO companies, that provides the most innovative tech experience from all over the world, providing world-class services and facilities.

Position: Mandarin Chat Support Specialist
Company Industry: I-Gaming Company
Work Location: Makati City
Work Schedule: Shifting Schedule
Salary: Php 80,000-Php 100,000
Work Set Up: Work On-site

REQUIREMENTS OF THE JOB:
✨Can speak, read, and write in Mandarin
✨Can speak English is a plus
✨BPO experience is a big advantage
✨Having Customer service or Email Chat Support experience is a big plus
✨Open to shifting schedule

RESPONSIBILITIES OF JOB APPLICATION:
✨To timely reply to customers’ inquiries via email and chat.
✨To closely trace issues and make sure they are properly handled.
✨Release ticketing regarding the concerns of customers.
✨To inform customers of important info such as product/feature releases, promotions, or maintenance.
✨To collect VOC and closely follow them up
✨Other assignments or supports requested by the dept. head, e.g. Game/ Back office testing or records of working activities

RECRUITMENT PROCESS: (ONLINE INTERVIEW)
✨Paper Screening
✨Initial Interview
✨Final Interview
✨Job Offer

HOW TO APPLY:
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Telephone Number:(08) 245 2829
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