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Japanese Service Desk Specialist (Php 75,000 + Hybrid Set-up)
Php 75,000
BPO Company
Taguig City
English, Japanese
Multilingual-Filipino
Posting Period: 2024/11/25
Job ID: 10889
BPO Company
Taguig City
Php 75,000
Posting Period: 2024/11/25
English, Japanese
Multilingual-Filipino
Job ID: 10889
BENEFITS :
✔️Career Development
✔️Multicultural Interaction
✔️Laundry Allowance
✔️Rice Subsidy Allowance
✔️Sick Leave
✔️Vacation Leave
✔️HMO Coverage (upon hire)
✔️Multicultural Interaction
✔️Laundry Allowance
✔️Rice Subsidy Allowance
✔️Sick Leave
✔️Vacation Leave
✔️HMO Coverage (upon hire)
JOB DETAILS :
Company profile:
This is a Canadian Multinational Company and the largest IT/BPO Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—deliver a wide range of benefits for your company, clients, and consultants.
Position: JapaneseTechnical Support
Industry: IT Company
Salary: Php 75,000 - Php 80 ,000 (still Negotiable)
Location: Taguig.
Work Set-up: Hybrid (Work from home/Work Onsite)
Requirements:
✔️Open to Japanese National
✔️Degree holder of any course
✔️Having an IT experience is a plus but not required
✔️Good written and verbal communication skills in the English and Japanese language
✔️Technical Support background
✔️Willing to undergo training
Responsibilities:
✔️Receive and respond to Japanese user inquiries and requests via phone, chat, portal and email.
✔️Handles first line incidents from Japanese Users, including troubleshooting, resolution where ✔️possible and assignment or escalation of tickets to 2nd/3rd line support teams.
✔️Supports Service Request Management and Service Restoration Management Level 1 of Japanese customers
✔️Resolve issues utilising excellent customer service skills, problem solving skills, technical thinking/reasoning skills.
✔️Develop a comprehensive understanding and mastery of all Service Desk tools
✔️Perform other duties as assigned
Recruitment Process:
✔️Paper Screening
✔️Language Interview
✔️Technical Interview
✔️Final Interview
✔️Intent to Offer
For inquiries contact us:
Look for: Ms. Aiko
📲 Telephone Number: (02) 8245 2829
📲 Mobile Number/Viber Number: 09176381953
💻Skype ID: live: live:jknetworkjobs
Facebook and Messenger Name: Nippon Jobu Jr.
Facebook Page Name: Nippon Jobu
Facebook Group:
Linkedin: Japanese Back Office Jobu
Tiktok: Japaneseteamishiring
Subscribe to our official YouTube channel: Life as a Bilingual in the Philippines
Do you know someone? Refer your friend and we’ll give you Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!
This is a Canadian Multinational Company and the largest IT/BPO Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—deliver a wide range of benefits for your company, clients, and consultants.
Position: JapaneseTechnical Support
Industry: IT Company
Salary: Php 75,000 - Php 80 ,000 (still Negotiable)
Location: Taguig.
Work Set-up: Hybrid (Work from home/Work Onsite)
Requirements:
✔️Open to Japanese National
✔️Degree holder of any course
✔️Having an IT experience is a plus but not required
✔️Good written and verbal communication skills in the English and Japanese language
✔️Technical Support background
✔️Willing to undergo training
Responsibilities:
✔️Receive and respond to Japanese user inquiries and requests via phone, chat, portal and email.
✔️Handles first line incidents from Japanese Users, including troubleshooting, resolution where ✔️possible and assignment or escalation of tickets to 2nd/3rd line support teams.
✔️Supports Service Request Management and Service Restoration Management Level 1 of Japanese customers
✔️Resolve issues utilising excellent customer service skills, problem solving skills, technical thinking/reasoning skills.
✔️Develop a comprehensive understanding and mastery of all Service Desk tools
✔️Perform other duties as assigned
Recruitment Process:
✔️Paper Screening
✔️Language Interview
✔️Technical Interview
✔️Final Interview
✔️Intent to Offer
For inquiries contact us:
Look for: Ms. Aiko
📲 Telephone Number: (02) 8245 2829
📲 Mobile Number/Viber Number: 09176381953
💻Skype ID: live: live:jknetworkjobs
Facebook and Messenger Name: Nippon Jobu Jr.
Facebook Page Name: Nippon Jobu
Facebook Group:
Linkedin: Japanese Back Office Jobu
Tiktok: Japaneseteamishiring
Subscribe to our official YouTube channel: Life as a Bilingual in the Philippines
Do you know someone? Refer your friend and we’ll give you Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!