Japanese Technical Support for Medical Devices (Willing to Work Onsite) + PHP 120,000 - 130,000 Gross above
PHP 120,000 - 130,000 Gross above (Basic Pay + Language Premium)
Pharmaceutical Company
Taguig City
English, Japanese
Multilingual-Filipino
Job ID: 11011
Pharmaceutical Company
Taguig City
PHP 120,000 - 130,000 Gross above (Basic Pay + Language Premium)
English, Japanese
Multilingual-Filipino
Job ID: 11011
BENEFITS :
✅HMO and Life Insurance
✅Sick leave, Vacation leave
✅Dental Insurance
✅Seminars and online resources about health related topic
✅Fitness events
✅Retirement Plans
✅Recreation And Sports Activities
✅Free Lunch
JOB DETAILS :
Company Profile:
This Healthcare Company originated in America. They are experts when it comes to Nutrition, pharmaceuticals, and diagnosis.

Position: Japanese Technical Support for Medical Devices (Willing to Work Onsite)
Industry: Pharmaceutical Company
Salary: PHP 120,000 - 130,000 Gross above (Basic Pay + Language Premium)
Higher Basic Salary: P 50,000 - P 70,000
Location: BGC, Taguig
Schedule: Dayshift, Mid Shift
Work Set-up: Work Onsite

Requirements:
✅Open for Japanese National, Filipino-Japanese or Filipino grew up in Japan fluent in Japanese (oral and written) with good communication skills in English
✅Japanese N1-N2 Passer or Level (JLPT certificate not required)
✅Bachelor's Degree of any course
✅With or without experience in BPO

Responsibilities:
✅Monitor and respond quickly to incoming requests from Japanese clients or customers related to medical devices issues.
✅Provide first level support in basic troubleshooting across the designated product range by analyzing customer concern and asking the appropriate questions to support the resolution.
✅Documenting concern and inquiries using the appropriate guidelines and procedures
✅Evaluate and identify opportunities to drive process improvements that may positively impact team performance and customer experience.

Recruitment Process:
✅Paper Screening
✅Online Application
✅Assessment
✅HR Interview
✅Final Interview
✅Job Offer


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