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Technical Chat Support Advisor (Php 24,000 - Php 37,000)
Php 24,000 - Php 37,000
BPO Company
Cebu
English, Non-Bilingual
Filipino
Posting Period: 2024/11/28
Job ID: 11029
BPO Company
Cebu
Php 24,000 - Php 37,000
Posting Period: 2024/11/28
English, Non-Bilingual
Filipino
Job ID: 11029
BENEFITS :
🎉 Government-mandated benefits
🎉 13th Month Pay
🎉 15 Vacation Leaves and 5-7 Sick Leaves upon regularization
🎉 HMO with annual physical exam and additional dental plan
🎉 Guaranteed work-life balance
🎉 Allowance
🎉 13th Month Pay
🎉 15 Vacation Leaves and 5-7 Sick Leaves upon regularization
🎉 HMO with annual physical exam and additional dental plan
🎉 Guaranteed work-life balance
🎉 Allowance
JOB DETAILS :
COMPANY PROFILE: BPO firm that offers customer experience solutions that Fortune 500 businesses, well-known corporations, and disruptive entrepreneurs trust.
Position: Technical Chat Support Advisor
Company Industry: BPO Company
Work Location: Cebu
Salary: Php 24,000 - Php 37,000
Work Set-Up: On-site
JOB REQUIREMENTS:
👉 HS graduate/ Completed 2 years in college / Associate's.
👉 Have a experience in Consumer Electronics Account.
👉 1 year BPO experience (6 months of technical support plus 6 months of chat support experience)
👉 Average to above average English competency, both verbal and written.
👉 Ability to handle high-pressure situations with professionalism
JOB RESPONSIBILITIES:
👉 Respond to customer inquiries via phone, email, or chat in a timely and professional manner
👉 Resolve customer complaints by identifying the issue, providing solutions, and ensuring satisfaction
👉 Maintain accurate records of customer interactions, transactions, and feedback
👉 Collaborate with internal teams to address complex customer concerns effectively
👉 Ensure adherence to company policies, standards, and performance metrics
RECRUITMENT PROCESS: ONLINE PROCESS
👉 Initial Interview:
👉 Final Interview:
How to Apply:
Send your resume to: filipinodirecthirings123@gmail.com
For inquiries, contact us:
Look for: Ms. Cath
Telephone Number: (02) 82452829
Mobile Number: 09611090080
Skype ID: jkitwave
Facebook and Messenger Name: JKitopenings
https://www.facebook.com/profile.php?id=100026537926245
Facebook Page Name: Filipino Openings 2024
https://www.facebook.com/profile.php?id=100091318322506
Facebook Group: Engineering Job Hiring PH
https://www.facebook.com/groups/351026295515616
LinkedIn: Lily Guerero
https://linkedin.com/in/lily-guererro-894024a2
TikTok: jkitopenings
https://www.tiktok.com/@jkitopenings
YouTube Channel: Life as a Bilingual in the Philippines
https://www.youtube.com/LifeasaBilingualinthePhilippines
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Position: Technical Chat Support Advisor
Company Industry: BPO Company
Work Location: Cebu
Salary: Php 24,000 - Php 37,000
Work Set-Up: On-site
JOB REQUIREMENTS:
👉 HS graduate/ Completed 2 years in college / Associate's.
👉 Have a experience in Consumer Electronics Account.
👉 1 year BPO experience (6 months of technical support plus 6 months of chat support experience)
👉 Average to above average English competency, both verbal and written.
👉 Ability to handle high-pressure situations with professionalism
JOB RESPONSIBILITIES:
👉 Respond to customer inquiries via phone, email, or chat in a timely and professional manner
👉 Resolve customer complaints by identifying the issue, providing solutions, and ensuring satisfaction
👉 Maintain accurate records of customer interactions, transactions, and feedback
👉 Collaborate with internal teams to address complex customer concerns effectively
👉 Ensure adherence to company policies, standards, and performance metrics
RECRUITMENT PROCESS: ONLINE PROCESS
👉 Initial Interview:
👉 Final Interview:
How to Apply:
Send your resume to: filipinodirecthirings123@gmail.com
For inquiries, contact us:
Look for: Ms. Cath
Telephone Number: (02) 82452829
Mobile Number: 09611090080
Skype ID: jkitwave
Facebook and Messenger Name: JKitopenings
https://www.facebook.com/profile.php?id=100026537926245
Facebook Page Name: Filipino Openings 2024
https://www.facebook.com/profile.php?id=100091318322506
Facebook Group: Engineering Job Hiring PH
https://www.facebook.com/groups/351026295515616
LinkedIn: Lily Guerero
https://linkedin.com/in/lily-guererro-894024a2
TikTok: jkitopenings
https://www.tiktok.com/@jkitopenings
YouTube Channel: Life as a Bilingual in the Philippines
https://www.youtube.com/LifeasaBilingualinthePhilippines
Want to know more about our job openings?
Register now! http://jknetwork-jobs.com/register
Know someone fit for this job?
Refer your friend and earn a Referral Bonus once they secure a job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Apply now and receive an exclusive J-K Network Hoodie once you get hired by any of our clients!