COMPANY PROFILE: It is an American outsourcing company that provides Information management, customer service management to its clients. Information support is not limited to business support systems. The company also handles communications, technology, retail, financial services, government markets and healthcare.

Position: Portuguese Technical Support Specialist
Company Industry: BPO Company
Work Location: Eton, Quezon City
Salary: Php 85,000 gross
Work Schedule: Shifting Schedule
Work Set-up: Hybrid Set-Up

JOB REQUIREMENTS:
➤Proficient in Portuguese and English Language
➤Foreign National who has a permanent visa in the Philippines
➤At least 1 year of experience in Tech experience is Required
➤Knowledgeable in Computer application
➤Computer and internet savvy - can navigate through Windows/Internet with ease.
➤Experience in handling IT or Technical Support is a plus
➤Amenable to start ASAP

JOB RESPONSIBILITIES:
➤Responsible for assisting customer inquiries and concern
➤Troubleshooting hardware and software connectivity issues
➤Installing and maintaining hardware, operating systems and software programs
➤Follow appropriate escalation path to resolve technical issues; including making follow-up outbound calls to customers or other parties as needed
➤Prepare a complete and accurate report on the issues received
➤Perform other related tasks needed

RECRUITMENT PROCESS (ONLINE PROCESS):
➤Resume Screening
➤Online Assessments
➤Language Assessment
➤Operations Interview
➤Job Offer

HOW TO APPLY:

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