Search for Multilingual Jobs
Real Time Analyst (Online Process Only)
Php 25,000-30,000
IT Company
Rizal
English, Non-Bilingual
Filipino
Posting Period: 2024/12/04
Job ID: 11180
IT Company
Rizal
Php 25,000-30,000
Posting Period: 2024/12/04
English, Non-Bilingual
Filipino
Job ID: 11180
BENEFITS :
• Government Mandated Benefits
• Insurance
• 13th month pay
• Company Events
• VL and SL
• Insurance
• 13th month pay
• Company Events
• VL and SL
JOB DETAILS :
COMPANY PROFILE: A trusted company the provides IT consulting on application designs
Position: Real Time Analyst
Company Industry: IT Consulting
Work Location: Antipolo
Work Schedule: Night Shift
Salary: Php 30,000 (Package)
Work Set Up: Onsite
JOB REQUIREMENTS:
• Bachelor's degree preferred in business, statistics, or a related field
• Good understanding of database management languages for custom reporting and data extraction.
• In depth knowledge with data visualization tools like Tableau or Power BI to enhance reporting.
• At least 1-2 years of experience in real-time analysis, workforce management, or a related role within a BPO setting.
• Knowledge on real-time data, make quick decisions, and adjust schedules accordingly to optimize service levels.
JOB RESPONSIBILITIES:
• To guarantee effective operation and high productivity, track, monitor, and evaluate real-time performance measures such as adherence, occupancy, and shrinkage.
• To maintain service levels, keep an eye on agent performance and break schedules and make any adjustments.
• To balance workloads and maximize service levels, perform intraday analysis and take appropriate action.
• Quickly modify plans and priorities in response to unforeseen shifts in manpower or call traffic.
• Work together with managers, team leaders, and other departments to share workforce analytics updates and make real-time adjustments.
• Reassign resources or change priorities to help resolve any intraday staffing problems.
• Create and distribute end-of-day and real-time reports on key performance indicators (KPIs), such average handling time, service level, and call abandonment rates.
RECRUITMENT PROCESS: (ONLINE)
👉 Hr Interview
👉 Technical Assessment
👉 Hiring Manager Interview
👉Job offer
How to Apply:
Send your resume to: ethan.jknetwork@gmail.com
For inquiries contact us:
Look for: Mr. Ethan
Telephone Number:(02) 82452829
Mobile Number: 09611090080
Skype ID: jkitwave
Facebook and Messenger Name: JKitopenings
https://www.facebook.com/profile.php?id=100026537926245
Facebook Page Name: Filipino Openings 2024
https://www.facebook.com/profile.php?id=100091318322506
Facebook Group: Engineering Job Hiring PH
https://www.facebook.com/groups/351026295515616
Linkedin: Lily Guerero
https:linkedin.com/in/lily-guererro-894024a2
Tiktok: jkitopenings
https://www.tiktok.com/@jkitopenings
Subscribe to our official YouTube channel: Life as a Bilingual in the Philippines
https://www.youtube.com/LifeasaBilingualinthePhilippines
Want to know more about our job openings? Register now!
http://jknetwork-jobs.com/register
Do you know someone? Refer your friend and we’ll give you Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!
Position: Real Time Analyst
Company Industry: IT Consulting
Work Location: Antipolo
Work Schedule: Night Shift
Salary: Php 30,000 (Package)
Work Set Up: Onsite
JOB REQUIREMENTS:
• Bachelor's degree preferred in business, statistics, or a related field
• Good understanding of database management languages for custom reporting and data extraction.
• In depth knowledge with data visualization tools like Tableau or Power BI to enhance reporting.
• At least 1-2 years of experience in real-time analysis, workforce management, or a related role within a BPO setting.
• Knowledge on real-time data, make quick decisions, and adjust schedules accordingly to optimize service levels.
JOB RESPONSIBILITIES:
• To guarantee effective operation and high productivity, track, monitor, and evaluate real-time performance measures such as adherence, occupancy, and shrinkage.
• To maintain service levels, keep an eye on agent performance and break schedules and make any adjustments.
• To balance workloads and maximize service levels, perform intraday analysis and take appropriate action.
• Quickly modify plans and priorities in response to unforeseen shifts in manpower or call traffic.
• Work together with managers, team leaders, and other departments to share workforce analytics updates and make real-time adjustments.
• Reassign resources or change priorities to help resolve any intraday staffing problems.
• Create and distribute end-of-day and real-time reports on key performance indicators (KPIs), such average handling time, service level, and call abandonment rates.
RECRUITMENT PROCESS: (ONLINE)
👉 Hr Interview
👉 Technical Assessment
👉 Hiring Manager Interview
👉Job offer
How to Apply:
Send your resume to: ethan.jknetwork@gmail.com
For inquiries contact us:
Look for: Mr. Ethan
Telephone Number:(02) 82452829
Mobile Number: 09611090080
Skype ID: jkitwave
Facebook and Messenger Name: JKitopenings
https://www.facebook.com/profile.php?id=100026537926245
Facebook Page Name: Filipino Openings 2024
https://www.facebook.com/profile.php?id=100091318322506
Facebook Group: Engineering Job Hiring PH
https://www.facebook.com/groups/351026295515616
Linkedin: Lily Guerero
https:linkedin.com/in/lily-guererro-894024a2
Tiktok: jkitopenings
https://www.tiktok.com/@jkitopenings
Subscribe to our official YouTube channel: Life as a Bilingual in the Philippines
https://www.youtube.com/LifeasaBilingualinthePhilippines
Want to know more about our job openings? Register now!
http://jknetwork-jobs.com/register
Do you know someone? Refer your friend and we’ll give you Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!