Company Profile: One of the multinational manufacturing companies that produce cleaning supplies and other chemical consumables.

Position: Mandarin Customer Fulfillment Analyst
Company Industry: Shared Services/Manufacturing Company
Work Location: Makati City
Work Schedule: Dayshift Schedule (8 am – 5 pm or 9 am-6 pm)
Salary: Php 60,000 - Php 80,000
Work Set Up: Work On-site

BENEFITS:
✨ Meal+Rice Allowance
✨ Profit share
✨ HMO
✨ Retirement Fund
✨ 13th & 14th Month Pay
✨ Government Mandated Benefits

REQUIREMENTS OF THE JOB:
✨ Proficient in Mandarin and English language.
✨ Fresh Graduates are welcome to apply.
✨ Bachelor’s Degree in Industrial Engineering, Business, or equivalent.
✨ 1 to 2 years of experience in SAP (Systems Applications and Products) or at least Intermediate to Advanced Level in MS Excel
✨ Customer Service experience is a big plus.

RESPONSIBILITIES OF JOB APPLICATION:
✨ Proactive order management and anticipating and solving issues relating to customer orders
✨ Liaise with customers to coordinate delivery dates based on stock availability / prioritize destinations (during reception windows)
✨ Day-to-day liaison with the local country (Sales, Logistics & Finance Departments)
✨ Escalation of stock allocation and customer service issues to Team Leader
✨ Management of customer inquiry resolution through the development and implementation of action plans to eliminate the source problem

RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
✨ Paper Screening
✨ Initial Interview
✨ 2nd level Interview
✨ Final Interview/Berlitz Assessment (Language assessment)
✨ Job Offer


⭐⭐HOW TO APPLY?⭐⭐

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