Company Profile: This is a multi-awarded destination management company in the Philippines. This Travel Agency attracts clients from America, Europe, Russia, Australia, China & Middle East to visit the most popular tourist destination in the Philippines.

Position: German Travel Account Support Specialist
Industry: Travel Agency
Location: Makati City
Salary: Php 60,000 - Php 85,000
Schedule: Monday - Friday 9am - 6:00pm | Weekends off: Saturday - Sunday
Work Setup: Work Onsite

JOB REQUIREMENTS:
◉ Open to foreign nationals who can speak both German and English language fluently
◉ Degree Holder in Hospitality, Tourism, Business or relevant field
◉ Working experience overseas and for international company is a plus
◉ Excellent oral and written communication skills
◉ Computer literate and with good web navigation skills
◉ At least 2 years extensive experience in customer services/hospitality

JOB RESPONSIBILITIES:
◉ Assisting German and English-speaking clients with booking flights, hotels, car rentals, and other travel-related services.
◉ Providing exceptional customer service by addressing client concerns, answering questions, and resolving issues.
◉ Creating personalized travel itineraries based on client preferences and requirements.
◉ Ensuring clients have all necessary travel documents, such as visas and passports, and providing information in German.
◉ Handling travel-related problems or complaints and providing solutions to ensure client satisfaction
◉ Book transportation, make hotel reservations and collect payment/fees

Recruitment Process:
◉ Resume Screening
◉ Initial Interview
◉ Language Assessment
◉ Ops Interview
◉ Client Interview
◉ Job offer

HOW TO APPLY:

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Contact us for more inquiries:
Look for: Ms. Myka
📲 Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
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