Japanese Strategic Customer Staff + Fresh graduates are welcome + Php 70,000 - 80,000
Php 70,000 - 80,000
Japanese IT Consulting Company
Makati City
English, Japanese
Multilingual-Filipino
Job ID: 11782
Japanese IT Consulting Company
Makati City
Php 70,000 - 80,000
English, Japanese
Multilingual-Filipino
Job ID: 11782
BENEFITS :
❄️Government Mandated Benefits
❄️Conversion of Vacation Leaves (SL & VL)
❄️Loyalty Incentive Leaves
❄️HMO with Maximum benefit of Php 200,000
❄️Perfect Attendance Incentive of 1,500
JOB DETAILS :
Company Profile:
They provide services as a one-stop solution for their clients promptly and reliably in implementing their business in the Philippines. Provides sales leads and sales intelligence data on over 120 million companies

Position: Japanese Strategic Customer Staff
Industry: Japanese IT Consulting Company
Location: Makati City
Salary: Php 70,000 - 80,000
Schedule: Shifting (Dayshift/Midshift)
Work Set-up: Onsite

Requirements:
❄️N2 Japanese Level or higher.
❄️Candidates must possess at least a Bachelor’s / CollegeDegree, preferably in any office-related course.
❄️Undergraduates with BPO experience are accepted.
❄️At least one (1) year of work experience in customer support, customer services or other related work is preferred for this position.
❄️Fresh graduates are welcome.

Responsibilities:
❄️Answering inquiries from clients regarding their account status, transactions, trades, withdrawal and deposit etc. thru email and chat.
❄️Informing other staff for the current campaign and how it works.
❄️Endorsement to all department regarding tasks done and updates regarding daily work
❄️Conduct proper investigation when the need arises (e.g. suspicious emails)
❄️Locate and pinpoint possible errors on Platform, Kanrigamen, Website, etc, and report them immediately to team leader and/or superiors
❄️Check emails regarding CC errors and respond through Thunderbird
❄️Send proper emails regarding tasks specifically created by superiors/team leaders

Recruitment Process:
❄️HR and Online Exam (Including Personality test, Multitasking, ect.) via Zoom
❄️Final Interview


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