Company Profile:
This Healthcare Company originated in America. They are experts when it comes to Nutrition, pharmaceuticals, and diagnosis.

Position: Japanese Technical Support for Medical Devices (Willing to Work Onsite)
Industry: Pharmaceutical Company
Salary: PHP 100,000 and above (Basic Pay + Language Premium)
Location: BGC, Taguig
Schedule: Dayshift, Mid Shift
Work Set-up: Work Onsite (1 year Contract)

Requirements:
🌷 Open for Japanese National, Filipino-Japanese or Filipino grew up in Japan fluent in Japanese (oral and written) with good communication skills in English
🌷 Japanese N1-N2 Passer or Level (JLPT certificate not required)
🌷 Bachelor's Degree of any course
🌷 With or without experience in BPO

Responsibilities:
🌷 Monitor and respond quickly to incoming requests from Japanese clients or customers related to medical devices issues.
🌷 Provide first level support in basic troubleshooting across the designated product range by analysing customer concern and asking the appropriate questions to support the resolution.
🌷 Documenting concern and inquiries using the appropriate guidelines and procedures
🌷 Evaluate and identify opportunities to drive process improvements that may positively impact team performance and customer experience.

Recruitment Process:
Paper Screening
Online Application
Assessment
HR Interview
Final Interview
Job Offer

HOW TO APPLY:

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