COMPANY PROFILE: The leading premium car manufacturers known for its luxury and style. This company is a worldwide name car brand that is used by elites and VIPs. Currency holding one of the best and luxurious cars in the world.

Position: Japanese Insurance Warranty Support
Company Industry: Shared Service Company (German Car)
Work Location: Cebu City
Salary: Php 50,000- Php 75,000 gross
Work Schedule: Dayshift (10:00 am - 7:00 pm) Fixed DayShift
Work Set-up: Onsite in Cebu headquarters

JOB REQUIREMENTS:
➤ Filipino who speak Japanese language
➤ Can speak conversational english because coworkers are Filipino
➤ Degree holder of any course
➤ No JLPT required
➤ Open to JLPT N1, N2, N3 Passer or Level (No JLPT Certificate Required)
➤ Conversational level of Japanese language proficiency: reading, writing, speaking, listening
➤ Knowledge of MS Office applications.
➤ Having background in car is an advantage
➤ Previous work in automotive industry is a huge advantage
➤ Willing to undergo training and orientation
➤ Customer Support background is a BIG PLUS

JOB RESPONSIBILITIES:
➤ Assist Japanese clients regarding the policies covered by insurance
➤ Collecting information such as car mode, plate number and cause of damages, reason for filing insurance and documents required
➤ Discuss the amount coverage based on policy availed by customer
➤ Check if the vehicle is under the insurance timeline
➤ Explain to Japanese customers the approval of insurance coverage
➤ Submit the documents of customer to approving team for approval
➤ Guide customers on how to file and receive their insurance amount
➤ Collects documents and release claims once approved
➤ Provide great assistance to Japanese customers about their insurance

RECRUITMENT PROCESS (ONLINE PROCESS):
➤ Initial Interview with HR
➤ Panel/Final Interview with the Japanese speaker colleague and the Hiring Manager
➤ Job offer

HOW TO APPLY:

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