Company Profile: This is an American manufacturing company that offers quality products of jewelry and watches.

Position: German Luxury Watches Helpdesk Support
Industry: Jewelry Manufacturing Company
Location: Lapu-Lapu Cebu City
Salary: PHP 50,000 - PHP 60,000 gross (Still Negotiable)
Schedule: Shifting
Work Set-up: Work Onsite

Requirements:
❍ Non-Native German Speaker
❍ Can speak, read and write German
❍ Good English Communication Skills
❍ Bachelor’s Degree Holder in any field
❍ Preferably with more than 2 years of work experience in the Customer Service field
❍ Willing to work in Lapu-Lapu City, Cebu, Philippines
❍ Willing to work on a shifting schedule

Responsibilities:
❍ Responsible for taking the phone call and demonstrating good customer service to German-speaking clients
❍ Assist in Tracking and distributing information of orders
❍ Answer and resolve consumer complaints
❍ Guides the consumer in Repair and Services inquiries
❍ Resolves payment complaints

Recruitment Process:
❍ Resume Screening
❍ Initial Interview with HR (Phone Interview)
❍ Operation Interview
❍ Final Interview
❍ Language Assessment
❍ Job Offer

HOW TO APPLY:

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