Japanese Inbound Customer Service Representative (Php 100,000 Gross)
Php 100,000 Gross (Negotiable)
Travel Agency
Makati City
Job ID: 1999
Travel Agency
Makati City
Php 100,000 Gross (Negotiable)
Job ID: 1999
• Government Mandated Benefits (SSS, Pag-ibig, Philhealth)
• HMO (Upon Regularisation)
• Performance Evaluation Incentives
• Life Insurance
Company Profile:
This company is one of the Biggest Travel agencies headquartered in Japan. They have over 200 branches for over 140 cities abroad. They have already operated for over 30 years.

Position: Japanese Inbound Customer Service Representative
Industry: Japanese Travel Agency
Location: Makati City
Salary: 100,000 PHP (negotiable)
Schedule: Monday–Friday (09:00–18:00)
Work Set-up: Work Onsite

• Government Mandated Benefits (SSS, Pag-ibig, Philhealth)
• HMO (Upon Regularisation)
• Performance Evaluation Incentives
• Life Insurance

• Native Japanese
at least 3–5 years or above in the field; working in a • Japanese company and/or BPO industry is an advantage as well.
• Working experience in travel agencies or other related fields for at least 3–5 years in a position
• Work experience in Hotel Contracting or in a related role
• Strong analytical and organizational skills
• Graduate in BS Tourism or any related course.

• Negotiate with suppliers and regularly monitor to ensure we get the best rates.
• Product creation, marketing strategy, and product advertisement
• Planning and making quotation
• Customer support
• Sales Support
• Negotiate special offers and exclusive deals with all hotels
• Ensure all hotels are re-contracted with specific deadlines
• Address and resolve any standard or service level issues with suppliers
• Investigate and resolve internal issues with operations and account colleagues
• Monitor room production closely and collaborate with all relevant parties to stimulate booking, room, room night, and revenue growth.
• Conduct business trips to improve supplier relations and negotiate best-in-market rates per business requirement.
• Identify new products that are in line with room nights and sales requirements.
• Undertake ongoing analysis of product and quality within the contracting area to maintain consistent product offerings for clients.
• A comprehensive understanding of the internal systems and processes can help
• To contract more efficiently and effectively.
• Outbound Sales Experience is a plus, but not required

Recruitment Process:
• Phone Interview
• Online Examination
• Face to Face Interview with top management

Apply now!
For interested applicants you may send your resume to: japanesejobs@gmail.com
Contact Person: Ms. Venus
Contact No: 9176381853
Viber: 09369734028
Skype: live:jknetworkjobs
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