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Japanese Customer and Operation Specialist ( With Transportation allowance)
Php 70,000 - Php 100,000 pesos
Language School
Manila City
Japanese
Foreigner
Posting Period: 2023/12/13
Job ID: 2231
Language School
Manila City
Php 70,000 - Php 100,000 pesos
Posting Period: 2023/12/13
Japanese
Foreigner
Job ID: 2231
BENEFITS :
・Year-end and New Year vacation leaves.
・Paid vacations (5 days/year).
・Sick leave (5 days/year).
・Birthday leave (one day per year).
・Transportation allowance (up to 2000 pesos/month).
・Full social insurance (Philhealth, SSS, HMO) *HMOs are covered after 1 year of work.
・Free visa processing
・Salary increases once a year.
・13 months pay
・Paid vacations (5 days/year).
・Sick leave (5 days/year).
・Birthday leave (one day per year).
・Transportation allowance (up to 2000 pesos/month).
・Full social insurance (Philhealth, SSS, HMO) *HMOs are covered after 1 year of work.
・Free visa processing
・Salary increases once a year.
・13 months pay
JOB DETAILS :
Company Profile:
Are you interested in global education and EdTech? Those who want to work using English and working with foreigners!
Position: Japanese Customer and Operation Specialist
Industry: Language School
Location: Philippines (preferably in Manila, Bacolod or Cebu)
Salary: Php 70,000 - Php 100,000 pesos
Working Schedule: 10:00-19:00 (negotiable)
Holiday：2 days off per week (preferably weekdays except Saturday + Sunday), Philippine national holidays
Requirements：
• Bachelor’s degree graduate
• Japanese (as a mother-tongue language) *To support students.
• With business-level English (English proficiency sufficient to communicate with members of the Philippine office and English teachers or professors of our clients is required)
• Interest in new business in the field of English and international education.
• Experience in customer support.
• Experience in the same industry.
• Knowledge and interest in technology.
Job Description：
• Provide cross-sectional assistance for the previously mentioned three programs
• Answering customer queries via Phone calls, Skype and emails
• Handling of problems with courses (investigations, reports, and recurrence prevention measures).
• Organizing the support team.
• Chatting with local administrators and tutors.
• Manage local tutors (confirm attendance, arrange substitutes, organize shift schedules, upload to the system, troubleshoot problems, manage reports from tutors, etc.).
• Dealing with problems during lessons (both on the tutor's side and on the customer's side).
• Lesson quality management (reports on inquiries and suggestions for improvement).
• Checking lesson assignment information and feedback input, making charts, etc. (in English).
• Lesson material management.
• Ordering textbooks and managing digital platforms.
Recruitment Process：
• First interview.
• Final interview.
Apply now!
For interested applicants, you may send your resume to: jk.asianopenings@gmail.com
Contact Person: Ms. Atasha
Mobile numbers: 09176381894
Want to know more about our Japanese job openings? Register now!
https://jknetwork-jobs.com/register
Not sure about the job that you like? Contact us for a free career consultation!
Are you interested in global education and EdTech? Those who want to work using English and working with foreigners!
Position: Japanese Customer and Operation Specialist
Industry: Language School
Location: Philippines (preferably in Manila, Bacolod or Cebu)
Salary: Php 70,000 - Php 100,000 pesos
Working Schedule: 10:00-19:00 (negotiable)
Holiday：2 days off per week (preferably weekdays except Saturday + Sunday), Philippine national holidays
Requirements：
• Bachelor’s degree graduate
• Japanese (as a mother-tongue language) *To support students.
• With business-level English (English proficiency sufficient to communicate with members of the Philippine office and English teachers or professors of our clients is required)
• Interest in new business in the field of English and international education.
• Experience in customer support.
• Experience in the same industry.
• Knowledge and interest in technology.
Job Description：
• Provide cross-sectional assistance for the previously mentioned three programs
• Answering customer queries via Phone calls, Skype and emails
• Handling of problems with courses (investigations, reports, and recurrence prevention measures).
• Organizing the support team.
• Chatting with local administrators and tutors.
• Manage local tutors (confirm attendance, arrange substitutes, organize shift schedules, upload to the system, troubleshoot problems, manage reports from tutors, etc.).
• Dealing with problems during lessons (both on the tutor's side and on the customer's side).
• Lesson quality management (reports on inquiries and suggestions for improvement).
• Checking lesson assignment information and feedback input, making charts, etc. (in English).
• Lesson material management.
• Ordering textbooks and managing digital platforms.
Recruitment Process：
• First interview.
• Final interview.
Apply now!
For interested applicants, you may send your resume to: jk.asianopenings@gmail.com
Contact Person: Ms. Atasha
Mobile numbers: 09176381894
Want to know more about our Japanese job openings? Register now!
https://jknetwork-jobs.com/register
Not sure about the job that you like? Contact us for a free career consultation!