Company Profile: A BPO Company that employs more than 5000 employees and operates in 5 countries. They specialize in Digital Marketing, Call Centers, Financial, Pharmaceutical, Technology Marketing, etc.

Position: Mandarin Customer Specialist
Type of job: Emails, and Calls
Location: McKinley, Taguig City
Schedule: Shifting Scheduled with 2 days off
Industry: BPO Company
Salary: Negotiable
Work Setup: Work On-Site

Responsibilities:
◉ Resolve customer complaints via phone, email, and chat
◉ Use telephones to reach out to customers and verify account information.
◉ Assisting and helping customers with product concerns
◉ Monitoring and tracking orders
◉ Perform other related tasks

Requirements:
◉ Proficient in Mandarin and English language
◉ Open to undergraduate, and Bachelor’s graduates
◉ Relevant experience in Customer Service is a big plus
◉ A good understanding of travel products, services, and destinations.

Recruitment Process:
◉ Paper Screening
◉ BYOD Check
◉ Talent Acquisition Interview
◉ Language Assessment
◉ Operations Interview
◉ Job Offer

HOW TO APPLY:

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Contact us for more inquiries:
📲 Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
📲 Sun/Smart: (+63) 969-321-0130
Look for: Ms. Myka

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