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Mandarin-Cantonese Client Relationship Specialist (Earn Up to PHP 120,000)
Php 90,000-Php 120,000
BPO Company
Pasig City
Cantonese, Mandarin
Multilingual-Filipino
Posting Period: 2024/02/15
Job ID: 3337
BPO Company
Pasig City
Php 90,000-Php 120,000
Posting Period: 2024/02/15
Cantonese, Mandarin
Multilingual-Filipino
Job ID: 3337
BENEFITS :
✅13th Month Pay
✅SSS
✅Philhealth
✅Pag-Ibig
✅Vacation leave
✅Sick leave
✅HMO
✅SSS
✅Philhealth
✅Pag-Ibig
✅Vacation leave
✅Sick leave
✅HMO
JOB DETAILS :
Company Profile: One of the Multinational contact centers in the Philippines that was founded in the 1980s and has been expanded to foreign countries. They also handle and support more than 60 languages that delivered the best outsourcing solutions
Position: Mandarin-Cantonese Client Relationship Specialist
Type of job: Email and Calls Job
Location: Ortigas, Pasig City
Schedule: Shifting schedule
Industry: BPO Company
Salary: Php 90,000-Php 120,000
Work Set-up: Work On-site
Responsibilities:
✅Ensure that calls are handled professionally (Mandarin-Cantonese)
✅Receives transactions from users regarding customer service or related needs based on the scope of support provided by contract to the clients and ensures that all communication with customers is within the guidelines of the client.
✅Determines appropriate action to be taken on the customer’s behalf, which may include problem determination and appropriate next steps. Informs customer of the appropriate next steps and works with the customer to achieve issue resolution.
✅Maintains proficiency in programs, products, and/or platforms assigned and is accountable for providing a response to the customers of our clients.
✅Properly escalates product issues that are irresolvable and not available on the knowledge base.
✅Attends trainings, workshops, seminars, and focus group discussions scheduled by the team.
Requirements:
✅Open to Degree Holder and Undergraduates.
✅Can speak, read and write Mandarin and Cantonese.
✅Experience as a Customer Service is a big advantage
✅BPO experience is a big plus
✅Open to no related experience
Recruitment Process:
✅Paper Screening
✅Initial Interview
✅Final Interview (Mandarin & Cantonese Interview)
✅Language Assessment (Berlitz Assessment)
✅Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Bilingual Job Openings: 🌐 https://jknetwork-jobs.com/register
Send your resume to: 📧 jkrecruit@jp-network-e.com
Contact us for more inquiries:
📲 Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
📲 Sun/Smart: (+63) 969-321-0130
Look for: Ms. Myka
Don’t forget to refer to your friends!
We give a referral bonus for every successful hire.
https://jknetwork-jobs.com/register?mode=referer_form
Want to know the right job for you? Talk to us.
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!
Position: Mandarin-Cantonese Client Relationship Specialist
Type of job: Email and Calls Job
Location: Ortigas, Pasig City
Schedule: Shifting schedule
Industry: BPO Company
Salary: Php 90,000-Php 120,000
Work Set-up: Work On-site
Responsibilities:
✅Ensure that calls are handled professionally (Mandarin-Cantonese)
✅Receives transactions from users regarding customer service or related needs based on the scope of support provided by contract to the clients and ensures that all communication with customers is within the guidelines of the client.
✅Determines appropriate action to be taken on the customer’s behalf, which may include problem determination and appropriate next steps. Informs customer of the appropriate next steps and works with the customer to achieve issue resolution.
✅Maintains proficiency in programs, products, and/or platforms assigned and is accountable for providing a response to the customers of our clients.
✅Properly escalates product issues that are irresolvable and not available on the knowledge base.
✅Attends trainings, workshops, seminars, and focus group discussions scheduled by the team.
Requirements:
✅Open to Degree Holder and Undergraduates.
✅Can speak, read and write Mandarin and Cantonese.
✅Experience as a Customer Service is a big advantage
✅BPO experience is a big plus
✅Open to no related experience
Recruitment Process:
✅Paper Screening
✅Initial Interview
✅Final Interview (Mandarin & Cantonese Interview)
✅Language Assessment (Berlitz Assessment)
✅Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Bilingual Job Openings: 🌐 https://jknetwork-jobs.com/register
Send your resume to: 📧 jkrecruit@jp-network-e.com
Contact us for more inquiries:
📲 Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
📲 Sun/Smart: (+63) 969-321-0130
Look for: Ms. Myka
Don’t forget to refer to your friends!
We give a referral bonus for every successful hire.
https://jknetwork-jobs.com/register?mode=referer_form
Want to know the right job for you? Talk to us.
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!