Mandarin IT Client Support Analyst (PHP 60,000 - PHP 100,000 gross + Hybrid Set-Up)
PHP 60,000 - PHP 100,000 gross
BPO Company
Makati City
Mandarin
Multilingual-Filipino
Job ID: 3347
BPO Company
Makati City
PHP 60,000 - PHP 100,000 gross
Mandarin
Multilingual-Filipino
Job ID: 3347
BENEFITS :
✅HMO upon Regularization (Medicard) Plus 1 Free Dependent upon 1st Year Anniversary.
✅Mobile/Internet Allowance
✅Parking Fee capped
✅Vacation and Sick Leave
✅Maternity and Paternity Leave
✅Bereavement Leave
✅SSS
✅Pag-Ibig
✅Philhealth
JOB DETAILS :
Company Profile: One of the biggest Outsourcing and Offshoring Consulting companies that provides international game solutions to their clients. They have good experience in publishing and operating award-winning catalogues

Position: Mandarin IT Client Support Analyst (PHP 60,000 - PHP 100,000 gross + Hybrid Set-Up)
Type of job: Email/Calls/Back Office
Location: Makati City
Schedule: Shifting Schedule
Industry: BPO Company
Salary: Php 60,000-Php 100,000
Work Set-up: Hybrid Set-up (3 days Office Based/ 2 days WFH)

Responsibilities:
✅Provide the day-to-day global service and support to both internal and external clients through the processing of IT requests and the provision of IT support via Email/Skype or other communication tools.
✅Translate web-based programs and applications created by the web design team into both languages to cover both Chinese dialects.
✅Translate instructional materials to be used by clients.

Requirements:
✅Proficient in Mandarin and English language.
✅With experience working with B2B customer teams.
✅Must have a Bachelor’s Degree in IT or any related discipline.
✅Computer literate and must be able to use a bilingual keyboard.
✅Knowledgeable in Microsoft Office programs.
✅Experience as a Mandarin Translator / Interpreter.
✅Experience as a Mandarin Customer Service
✅Brief Background in Programming Languages such as HTML, CSS, and JavaScript as well as C#, JS, SQL, C++, Java, PHP, and Python.

Recruitment Process:
Initial Interview
Operations Interview
Language Assessment
Final Interview
Job Offer

HOW TO APPLY:
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For interested applicants, you may send your resume to this email address: jkopenings7@gmail.com or mandarinjobs@jp-network-e.com

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📲 Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
📲 Sun/Smart: (+63) 969-321-0130
Look for: Ms. Miles

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