Company Profile: This company is a BPO industry who has been incorporated 2005 here in the Philippines. They provide valuable solutions to small and medium businesses across the globe.

Position: French Customer Care Representative
Industry: BPO Company
Salary: Php 80,000 gross
Location: Pasay City
Schedule: Night Shift
Work arrangement: Hybrid set-up (4 times a week work from home and once a week onsite)

Requirements:
🟠 Filipino national who can speak French
🟠 Open for Foreign National who has permanent visa in the Philippines
🟠 Proficient in both French and English language
🟠 Preferably with customer support experience.
🟠 Experience working with email, chat & voice support
🟠 Excellent English and French oral and written comprehension skills
🟠 Experience working with Salesforce or similar CRM

Responsibilities:
🟠 Answering inquiries via phone, email, and chat in French and English
🟠 Select appropriate responses to customer issues and work quickly to resolve them
🟠 Keep records of customer interactions
🟠 Follow communication procedures, guidelines, and policies
🟠 Perform other task needed

Recruitment Process:
🟠 Resume Screening
🟠 Initial Interview
🟠 Language assessment (Both written and verbal)
🟠 Ops Interview
🟠 Client Interview
🟠 Job Offer

HOW TO APPLY:

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Contact us for more inquiries:
📲 Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
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Look for: Ms. Alena

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