Mandarin Customer Service Specialist (earn up to Php 90,000)
PHP 90,000 gross
BPO Company
Taguig City
Job ID: 3825
BPO Company
Taguig City
PHP 90,000 gross
Job ID: 3825
💚 Sick Leave
💚 Vacation Leave
💚 HMO after 30 days of employment
💚 13th Month Pay
💚 15% Night Differential
💚 Government Mandated Benefits
💚 OT & Holiday Pay(If applicable)
💚 Group Life Insurance
💚 Other benefits will be discussed during the job offer
Company Profile: A BPO Company that employs more than 5000 employees and operates in 5 countries. They specialised in Digital Marketing, Call Centers, Financial, Pharmaceutical, Technology Marketing, etc.

Position: Mandarin Customer Service Specialist
Industry: BPO Company
Location: McKinley, Taguig City
Salary: Php 90,000 gross
Schedule: Shifting (2 Days Off)
Work Setup: Onsite

💚 Preferably Filipino national fluent in Mandarin and English
💚 Open to native Mandarin speakers with permanent resident visa in the Philippines
💚 Open to graduate and undergraduate
💚 Preferably with Customer Service experience
💚 Good understanding of travel products, services, and destinations
💚 Willing to work on a shifting schedule
💚 Willing to work onsite

💚 Resolve customer complaints via phone, email, and chat
💚 Use telephones to reach out to customers and verify account information.
💚 Assisting and helping customers with product concerns
💚 Monitoring and tracking orders
💚 Perform other related tasks

Recruitment Process:
💚 Resume Screening
💚 BYOD Check
💚 Online Assessment Exam
💚 Talent Acquisition Interview
💚 Operations Interview
💚 Client Interview
💚 Language Assessment
💚 Job offer


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