Company Profile:
Biggest world wide leader customer service management to deliver a digital business service with customer care, technical support and other specialised services.


Position: Japanese CSR (Online Advertising Account)
Industry: BPO Company
Location: Quezon City
Salary: Php 120,000
Work Schedule: Dayshift (Monday - Friday)
Work Set-up: Work Onsite

Requirements:
✅ Open for Japanese Nationals
✅ With 6 months to 1 year (above) CSR experience in BPO Industry or equivalent
✅ Sales, cross-selling, and up-selling experience desirable.
✅ Willing to work onsite

Responsibilities:
✅ Records customer inquiries by documenting inquiry and response in customers' accounts.
✅ Updates and maintains Contact Management System Software
✅ Performs necessary job costing functions. Enters manual orders into ERP system
✅ Answers telephone, e-mail, fax, letter, chat and newsgroup inquiries posed by customer
✅ Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and
responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer

Recruitment Process:
✅ HR Interview
✅ Hiring Manager
✅ Final Interview (Japanese Native Interviewer)
✅ Job Offer

求人に興味がございましたら、jkmanpower@jp-network-e.com まで英語履歴書をご送付ください。

Contact us through (連絡先):
Globe: 09176381854
Landline: (02) 8245 2829
宛先Kindly look for: Mr. Atasha

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http://jknetwork-jobs.com/register

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