Korean Service Desk Associate (Php 70,000 - Php 80,000 Gross)
Php 70,000 - Php 80,000 Gross
IT Company
Taguig City
English, Korean
Job ID: 3875
IT Company
Taguig City
Php 70,000 - Php 80,000 Gross
English, Korean
Job ID: 3875
♦ Career Development
♦ Multicultural Interaction
♦ Hybrid Work Setup
♦ Laundry Allowance
♦ Rice Subsidy Allowance
♦ Uniform Allowance
♦ Share Purchase Plan (SPP)
♦ Profit Participation Plan (PPP)
♦ Provident Fund
♦ Leave Entitlements
♦ HMO Coverage (upon hire)
♦ Extended HMO Coverage
♦ Group Life Insurance
♦ Health and Wellness Program
♦ Member Referral Program
♦ Special Meal Allowance
♦ Member Assistance Program (MAP)
♦ Corporate Social Responsibility Program
Company Profile: The company is a Canadian Multinational Company headquartered in Canada and among the largest IT and business consulting services firms in the world. One of the world’s largest IT and business consulting firms sustained profitable growth—delivers a wide range of benefits for your company, clients and consultants.

Position: Korean Service Desk Associate
Industry: IT Company
Salary: Php 70,000 - Php 80,000 Gross
Location: Mckinley, Taguig City
Schedule: Shifting Schedule
Work setup: Hybrid Setup( once or twice of working onsite per week)

Requirements of Job Application:
✨Korean National can speak in English
✨Filipino proficient in Korean and English
✨Bachelor, Vocational or Undergraduate in IT, Finance, Human Resource or any related field
✨Must have at least 10 mbps internet connection
✨Proficient in Computer and Technical Skills
✨With Customer Service experience is a plus
✨Can start as soon as possible

Responsibilities of the Job:
✨Resolve and respond to the issues of the customers regarding their technical concern via telephone or email.
✨Provide troubleshooting support to technical problems on a timely manner
✨Make sure that updated on products, policy and procedure and other important operational issues
✨Provide assistance to the management to train the new employee’s
✨Responsible in creating reports and make sure it delivered in a timely manner

Recruitment Process:
⭐Initial Interview
⭐Language assessment
⭐Technical Interview
⭐Final Interview
⭐Job offer

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