Mandarin Technical Support (Healthcare Company)
Php 100,000 to Php 130,000
Healthcare Company
Taguig City
Mandarin
Multilingual-Filipino
Job ID: 3955
Healthcare Company
Taguig City
Php 100,000 to Php 130,000
Mandarin
Multilingual-Filipino
Job ID: 3955
BENEFITS :
✅HMO and Life Insurance
✅Sick leave, Vacation leave
✅Dental Insurance
✅Seminars and online resources about health-related topics
✅Fitness events
✅Retirement Plans
✅Recreation And Sports Activities
✅Healthcare Company
JOB DETAILS :
Company Profile: One of the Biggest Medical Management companies in the Philippines that provides good quality medical instruments, nutriment, and branded generic medicament.

Position: Mandarin Technical Support
Location: BGC, Taguig City
Schedule: Dayshift Weekends Off
Industry: Healthcare Company
Salary: Php 100,000 to Php 130,000

Responsibilities of the Job:
✅Handle phone, email, and chats professionally and friendly matter
✅Assist customer in their inquiry regarding medical devices
✅Provide first-level support in troubleshooting customer concerns across the designated product range by analyzing customer problems and asking the appropriate questions to support resolution.
✅Documenting concerns and inquiries using the appropriate guidelines and procedures to ensure completeness and accuracy of the records.
✅Communication of concern investigation conclusions to customers through written reports and phone conversations.

Requirements of Job Application:
✅Bachelor Graduates in Science, Technology, Mathematics and Engineering.
✅Can speak, read, and write in Mandarin and English.
✅Preferred someone who has experience in line with Science, Technology, Mathematics, and Engineering.
✅Someone who has Technical Support that handles Medical accounts.
✅Minimum 3 years of experience required working in a medical/clinical environment or in customer facing support role.
✅Computer Literate; proficient in MS Word, PowerPoint, Excel and Outlook

Recruitment Process:
✅Paper screening
✅Online Application
✅Language Assessment via one-way video interview – there are embedded questions during the video interview wherein answers/responses will be recorded
✅Virtual Interview with Talent Acquisition
✅Onsite Technical Exam and Interview with Hiring Manager
✅Job offer

APPLY NOW!

For interested applicants, you may send your resume to mancanjobs.jk@gmail.com or mandarinjobs@jp-network-e.com

For more inquiries, you may contact us through:
Email: mancanjobs.jk@gmail.com or mandarinjobs@jp-network-e.com
Contact No: 09173163761 | 245 2829
Skype: live:.cid.78079fcb3e0ee0d9
Viber: +639176381869
Please look for: Ms. Rain