Company Profile: This is a Canadian Multinational Company and a largest IT/BPO Company.They are one of the world’s largest IT and business consulting that sustained profitable growth—delivers a wide range of benefits for your company and clients, and consultants.

Position: Danish IT Helpdesk Specialist
Industry: IT/BPO Company
Location: McKinley, Taguig City
Salary: Php 70,000 - Php 80,000 gross
Schedule: Shifting
Work Set-up: Hybrid Set-up (once or twice of working onsite per week.)

Requirements:
🌸 Proficient in Danish and English Language
🌸 At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field.
🌸 Knowledgeable in Computer application
🌸 Computer and internet savvy - can navigate through Windows/Internet with ease.
🌸 Experience in handling IT or Technical Support is a plus
🌸 BPO experience is an advantage

Responsibilities:
🌸 Provides basic troubleshooting for customers
🌸 Attend to inquiries of customers regarding hardware or software problems of computer
🌸 Responding to the concerns of the clients via phone call or email
🌸 Perform other related tasks

Recruitment Process:
🌸 Resume Screening
🌸 Initial Interview
🌸 Language Interview
🌸 Technical Interview
🌸 Hiring Manager’s Interview
🌸 Job Offer

HOW TO APPLY:

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